Splunk® IT Essentials Work

Release Notes for Splunk IT Essentials Work

This documentation does not apply to the most recent version of Splunk® IT Essentials Work. For documentation on the most recent version, go to the latest release.

Known issues in IT Essentials Work

This version of Splunk IT Essentials Work has the following reported known issues and workarounds. If no issues appear below, no issues have yet been reported.

Issue number Description
ITSI-18709 ITSI redirects to suite_redirect 500 Internal Server Error [on some SHC members] because of python library isolation between apps


Workaround:
1. Identify all the splunklib directories within the splunk apps directory using command find . -name 'splunklib' | xargs -r ls -lah.

2. For each directory listed in step 1, check if file six.py is present.

3. Copy the six.py from an existing splunklib directory into all the missing directories.

4. Clean the cached files using find . -name "*.pyc" -delete

5. Reload the ITE Work app.

Last modified on 08 July, 2022
Fixed Issues in IT Essentials Work  

This documentation applies to the following versions of Splunk® IT Essentials Work: 4.11.6

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