Splunk® IT Service Intelligence

Release Notes

Splunk IT Service Intelligence (ITSI) version 4.11.x reached its End of Life on December 6, 2023. See the Splunk Software Support Policy for details. For information about upgrading to a supported version, see Before you upgrade IT Service Intelligence.
This documentation does not apply to the most recent version of Splunk® IT Service Intelligence. For documentation on the most recent version, go to the latest release.

Fixed issues in Splunk IT Service Intelligence

Splunk IT Service Intelligence (ITSI) version 4.11.3 was released on December 22, 2021. It includes a fix for the following issue:

Glass Table

Date resolved Issue number Description
2021-12-22 ITSI-20703 Glass Tables only load the first 100 fetched services and their respective KPIs and after loading those objects, no subsequent objects are populated with data, having "Service Unavailable" appearing instead.

In addition, this version includes version 2.17.0 of Apache log4j libraries, which Apache released to address CVE-2021-45105.

CVE-2021-45105 isn't applicable to Splunk IT Service Intelligence as configuration parameters don't incorporate the vulnerable pattern. For more information, see "Additional Guidance for CVE-2021-45105" on Splunk Security Advisory for Apache Log4j (CVE-2021-44228 and CVE-2021-45046).

You have to perform additional required steps to complete your upgrade to 4.11.3, see Version-specific upgrade notes for ITSI.

Last modified on 10 February, 2022
New features in Splunk IT Service Intelligence   Known issues in Splunk IT Service Intelligence

This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.11.3

Acrobat logo Download manual
Acrobat logo Download this page

Was this topic useful?







You must be logged into splunk.com in order to post comments. Log in now.

Please try to keep this discussion focused on the content covered in this documentation topic. If you have a more general question about Splunk functionality or are experiencing a difficulty with Splunk, consider posting a question to Splunkbase Answers.

0 out of 1000 Characters