Documentation > Splunk > FAQ > Getting Help

FAQ

 


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Getting Help
  • Getting Help

Getting Help

This documentation does not apply to the most recent version of Splunk. Click here for the latest version.

Contents

Getting Help

How can I learn more about Splunk's advanced features?

The best way to explore advanced features is to take the tutorial


You can also explore the commandline interface using its inline help. Type $SPLUNK_HOME/bin/splunk help to get started.


I lost my Splunk.com password. What do I do?

Use the recover password feature of the site to have your username and/or password emailed to the address on record.


How do I report problems?

Submit your issue with on our online case submission form or email us at support@splunk.com.


How can I make suggestions?

You can always send an email to our support team at support@splunk.com. Also check out our Live Roadmap where you can vote on upcoming features.


I have some questions that aren't answered here. Where can I get help?

Start with our Documentation.


Read or ask questions on SplunkBase.


For help -- yes, it's free! -- from the Splunk Support team, submit an online support case (you must be a registered user and log in to use this service). You can also use our IRC support channel. The channel name is #splunk on the EFnet IRC (irc.efnet.org) network.


Splunk customers with an enterprise license get additional premium support options. For full information on our support offerings click here.

Retrieved from "http://docs.splunk.com/Documentation/Splunk/3.1.1/Faq/GettingHelp"

This documentation applies to the following versions of Splunk: 3.0 , 3.0.1 , 3.0.2 , 3.1 , 3.1.1 , 3.1.2 , 3.1.3 , 3.1.4 View the Article History for its revisions.


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