Documentation > Splunk > FAQ > General Info

FAQ

 


General Information
  • General Info
Company Background
How Splunk Works
Purchasing Splunk
Splunk Base and the Splunk Community
Customers and Partners
Getting Started
Accessing Data
How Splunk Handles Data
Administration
Integrating and Extending Splunk
Troubleshooting
Getting Help

General Info

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Contents

General Info

What Is Splunk?

Splunk is the IT Search engine. It enables you to search and navigate all your logs and IT data in real time. It indexes logs and other data from any application, server or network so you can search and navigate them in real time.


Is Splunk a service, appliance or software?


Splunk is software that runs inside your corporate datacenter on your hardware and operating system of choice. It can optionally work with SplunkBase, which is a global troubleshooting wiki that we host.


What problem does Splunk software solve?

Splunk improves the availability of applications, servers, networks and email while reducing operational cost and meeting compliance objectives.


Who uses Splunk?

Everyone who looks at IT data manually today, from help desk to systems administrators to developers - in fact, most IT staff. Also, support, compliance and business users who escalate requests to look at information in logs to IT today can often use Splunk to become self-sufficient.


How is Splunk used most often?

Splunk is used for availability, security, compliance and business intelligence.


What is the ROI for deploying Splunk? Why should I use it?

Splunk delivers rapid ROI in four areas: availability, security, cost and compliance.


It enables extreme availability by slashing incident response times and enabling admins to see problems before failures occur.


It improves security by making it easier and faster to detect and investigate security issues.


It meets compliance requirements by providing user and activity tracking, change and policy control, and log data archiving and reporting.


It reduces operational costs by cutting the time spent for routine investigations, reducing the number of incidents by tracing true root cause the first time, and avoiding group analysis.


When is your next release?

We publish our roadmap online. You can vote on the features you most want to see.


Is Splunk open source?

Splunk is not open source, but we do offer a free license. We also publish developer APIs and sponsor SplunkBase, where the IT community is building rich content on troubleshooting topics under the creative commons license.

Retrieved from "http://docs.splunk.com/Documentation/Splunk/3.1.2/Faq/GeneralInfo"

This documentation applies to the following versions of Splunk: 3.0 , 3.0.1 , 3.0.2 , 3.1 , 3.1.1 , 3.1.2 , 3.1.3 , 3.1.4 View the Article History for its revisions.


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