FAQ

 


General Information
Company Background
Purchasing Splunk
  • Purchasing Splunk
Splunk Base and the Splunk Community
Customers and Partners
Getting Started
How Splunk Handles Data
Administration
Integrating and Extending Splunk
Troubleshooting
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Purchasing Splunk

This documentation does not apply to the most recent version of Splunk. Click here for the latest version.

Purchasing Splunk

How much does Splunk cost? How is it licensed?

Splunk's pricing model is simple - licensed perpetually, pricing is based on the peak daily volume of raw uncompressed data indexed across your entire environment. If you need to increase your license to index more data later on, you can upgrade at any time. See the Splunk Store for more details on pricing.


How do I know how much data I have?

You can try the free license or a 30-day trial Enterprise license and watch to see your utilization during the trial as recorded by Splunk itself. Splunk 3.0 comes preconfigured with an admin dashboard that shows your indexing utilization on a daily and hourly basis. You can also talk with a member of the Splunk Sales team to help you determine how much data you'll want to index.


Can I re-use the same license key on different servers?

No. While you can split a single license purchase across different servers, you must ask support for different keys for each server and tell us how you want to divide your license. For example, if you want to split a 200 GB license purchase across two servers each indexing 100GB, you must ask us to deliver 2 100 GB keys rather than using a single key on both servers. Forwarding servers may use a Free license and still forward to an indexing server with an Enterprise license.


What is Splunk's service and support offering?

We help members of the community via Forums, free online documentaion, an IRC channel and answer emails sent to support@splunk.com. Splunk Plus Support offers Enterprise license customers telephone support, guaranteed response times and access to an online case portal. See our support overview for details of these offerings.


Does Splunk offer installation assistance and other professional services?

Yes. Splunk offers deployment design, installation, configuration, customization and integration services on a packaged and per-day basis. Read more about our professional services .


Does Splunk offer training?

Yes, we have a full training course offering.


Can I schedule a demo with Splunk Sales?

Of course. Contact sales@splunk.com.


Can I get an extension for my trial license?

Contact sales@splunk.com.

This documentation applies to the following versions of Splunk: 3.0 , 3.0.1 , 3.0.2 , 3.1 , 3.1.1 , 3.1.2 , 3.1.3 , 3.1.4 View the Article History for its revisions.


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