Splunk® Enterprise

Troubleshooting Manual

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NOTE - Splunk version 4.x reached its End of Life on October 1, 2013. Please see the migration information.
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SuSE Linux search error

Users running Splunk software on a SuSE server might see the following error message when executing a search:

Unable to get a properly formatted response from the server; canceling the current search

Alternatively, the dashboard might not display properly.

To resolve this issue:

1. Open the /etc/mime.types file for editing.

2. Delete (or comment out) these two lines:

text/x-xsl xsl
text/x-xslt xslt xsl

3. Change the line with text/xml xml to text/xml xml xsl.

4. With these changes in place, restart the Splunk platform and clear your browser cache.

Note: If you are using a proxy, you need to flush that as well.

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This documentation applies to the following versions of Splunk® Enterprise: 4.3, 4.3.1, 4.3.2, 4.3.3, 4.3.4, 4.3.5, 4.3.6, 4.3.7, 5.0, 5.0.1, 5.0.2, 5.0.3, 5.0.4, 5.0.5, 5.0.6, 5.0.7, 5.0.8, 5.0.9, 5.0.10, 5.0.11, 5.0.12, 5.0.13, 5.0.14, 5.0.15, 5.0.16, 5.0.17, 6.0, 6.0.1, 6.0.2, 6.0.3, 6.0.4, 6.0.5, 6.0.6, 6.0.7, 6.0.8, 6.0.9, 6.0.10, 6.0.11, 6.0.12, 6.0.13, 6.1, 6.1.1, 6.1.2, 6.1.3, 6.1.4, 6.1.5, 6.1.6, 6.1.7, 6.1.8, 6.1.9, 6.1.10, 6.1.11, 6.1.12, 6.2.0, 6.2.1, 6.2.2, 6.2.3, 6.2.4, 6.2.5, 6.2.6, 6.2.7, 6.2.8, 6.2.9, 6.2.10, 6.2.11, 6.2.12, 6.3.0, 6.3.1, 6.3.2, 6.3.3, 6.3.4, 6.3.5, 6.3.6, 6.3.7, 6.3.8, 6.4.0, 6.4.1, 6.4.2, 6.4.3, 6.4.4, 6.5.0, 6.5.1


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