In depth: Staffing model for the Splunk CoE
A role is not a person or job description, a role is a collection of responsibilities delegated to existing staff member(s). Think about roles and responsibilities before you think about the individual members on your team. When you approach staffing by role rather than by individual, you can better estimate your staffing needs.
Guidelines for creating a staffing model
Create a resource that identifies who is on your Splunk team and the roles they fulfill. Post it in a place where stakeholders and team members can access it easily. Include contact information, such as an email link and a picture, so people know who to look for and where they are located. Consider this as information you share on your communication portal. For more information about a communication plan, see In Depth: Communication Plan for the Splunk CoE.
As you complete the staffing model, keep in mind that any team member can be assigned to multiple roles. Multiple team members can also fulfill the same role.
Staffing model template
|Team member||Program manager||Developer||Engineer||Executive sponsor||Search expert||Knowledge manager||Architect||Project manager|
- For descriptions of roles and responsibilities, see In Depth: Roles and Responsibilities for the Splunk CoE.
- For a description communication strategies, see In Depth: Communication Plan for the Splunk CoE.
- For the responsibility assignment matrix, see In Depth: Responsibility Assignment Matrix (RACI) for the Splunk CoE.
In depth: Disaster recovery for the utility tier
In depth: Staffing recommendations for the Splunk CoE
This documentation applies to the following versions of Splunk® Center of Excellence: current