Responsibility assignment best practices for a Splunk deployment
A responsibility assignment matrix is a tool used in the field of project management to define roles. Understanding the tasks and activities associated with each role sets the expectations for the roles you assign in your staffing model. RACI is a popular model that defines:
- Responsible - Those who do the work to complete complete the tasks
- Accountable - Those who are ultimately answerable for the outcome
- Consulted - Those whose opinions are sought
- Informed - Those who need to be kept up to date
When filling out a RACI matrix for your Splunk community, consider the needs and priorities of all your stakeholders across the organization in addition to your Splunk admins and users.
- Executive sponsor
- Program manager
For more about these roles, see Roles best practices.
Guidelines for RACI definitions
Role names correspond with the roles outlined in Roles best practices. For the most up to date list of activities and practices, refer to the coordinating About the Splunk Success Framework functional areas.
|Activity by functional area||Architect||Developer||Engineer||Executive sponsor||Search expert||Knowledge manager||Program manager||Project manager||User|
Change control processes, maintenance, and upgrades
|Support and incident management||C||R||I||I||I||A||I||I|
|Management of the buildout cycle||C||I||R||I||C||A|
|Use case retirement||C||R||A|
|Role definition and capabilities||R||C||A||C|
|User access and user experience||R||A||I|
- For a staffing model template, see Staffing best practices.
Quarterly business review best practices for a Splunk deployment
Roles best practices for a Splunk deployment
This documentation applies to the following versions of Splunk® Success Framework: ssf