Splunk Answers is a question and answer forum for users. You can use Splunk Answers to find solutions for issues with deploying, managing, and using Splunk products.
Users often find solutions on Splunk Answers, avoiding the need to file a Support case. Using the forum can save you time!
Any user can ask or answer a question. Most of the people who answer questions posted on the forum are experienced customers, partners, and Splunkers. Some of the most active users on Splunk Answers are our SplunkTrust MVPs. Approximately 75-85% of the answers are provided by people who are not Splunk employees.
Use the information in Splunk Answers to find how people are applying Splunk knowledge to real world use cases.
Asking and answering questions
You can search for existing answers and post your own questions on Splunk Answers. To respond to a question, you will need to login using your free Splunk account.
See Ask and answer questions in the Splunk Answers User Manual to learn more about tips for asking and answering questions on Splunk Answers.
On Splunk Answers, you earn karma points by contributing thoughtful answers and comments to people's questions. Karma points provide a rough measurement of your reputation in the Splunk Community and how much the community trusts you.
The Karma system provides a method for you to gauge if people are a reliable source of Splunk knowledge. Users can be upvoted for posting helpful questions, comments, or answers.
How Splunk employees use Splunk Answers
Splunk support engineers post questions and answers to share solutions with the community for common issues. These are issues that the support engineers encounter with support cases that are submitted by customers.
Splunk engineers and developers follow topics that mention products or features that they work on. Following topics gives the engineers and developers visibility on issues that might need improvement.
Use Twitter to monitor Answers
The Splunk Answers Twitter account (@splunkanswers) features Splunk product solutions contributed by active members in the Splunk community. Answered questions from the forum are curated and scheduled to be tweeted everyday to highlight the best content contributed by Splunk experts.
Join our 5000+ followers to stay up to date on helpful tips & tricks, best practices, interesting use cases, and more.
Help using Splunk Answers
If you are new to Splunk Answers, see the Splunk Answers User Manual.
Guidelines for community members
This documentation applies to the following versions of Get Started with Splunk Community: 1.0