Get Started with Splunk Community

Get Started with Splunk Community

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Guidelines for community members

The Splunk Community programs—Answers, Trust, User Groups, and Chat—are intended to provide connections that promote Splunk community and content that leads to better experiences with Splunk products.

The goal in providing these programs and bringing people together is to let the community govern itself as much as possible. The few rules we enforce are designed to balance the needs of the Splunk Community with the needs of the Splunk company.

We have expectations of our members

Effective communities create their own norms, rather than abide by imposed rules. These programs are intended for and should be led by members of the Splunk Community. Whenever possible, these programs should be led by customers and partners rather than Splunk employees.

None of these programs are intended as sales channels for products or professional services. Members can build reputations that can pay off indirectly, but directly selling services is forbidden.

Our members should have expectations of us

Splunk provides tools that help connect people. If the tools are broken, Splunk should fix them.

Which of course would never ever happen, because this is software.

If we can help connect people, we should do so, while maintaining proprietary information and member privacy.

Basic decency and respect for privacy is required

Splunk values open dialog, respectful communication, and irreverent humor. We seek an atmosphere of inclusion and participation.

We do not tolerate harassment on the basis of race, color, creed, religion, ancestry, national origin, age, disability, sex, arrest or conviction record, political viewpoint, marital status, sexual orientation, gender identity, or gender presentation.

How members conduct themselves and what they contribute are far more important characteristics than any physical, cultural, natural, or chosen personal traits. If you don’t get that by now, perhaps you haven’t been paying attention.

Our expectation is that information shared within the Splunk Community is to remain confidential. Neither Splunk nor community members will share member lists to anyone outside of a user group, chat channel, or other forum without the express approval of the members. All participants agree to avoid any discussions or sharing of information which could in any way lead to the violation of intellectual property, privacy, competition, and anti-trust laws.

Don’t share sensitive information unless you have permission to do so!

You are responsible for your words, your ideas, and your conduct

Splunk retains editorial control but uses it sparingly.

Splunk is not responsible for the accuracy or integrity of the information posted by the members of the community. Splunk does edit posts on Splunk Answers and Splunk Blogs for grammar, formatting and readability, and consistency of terminology. These edits are to make the content more usable and searchable.

Splunk reserves the right to remove any content that does not adhere to the Splunk Community guidelines.

Splunk likes to share its brand

The Splunk intellectual property, trademarks, and funny t-shirt slogans belong to Splunk, and we care about maintaining our brand. If you ask first, we are very likely to approve of personal use as long as you are not seeking to profit financially.

Please be creative, irreverent, and decent.

We are benevolent overlords

Splunk reserves the right to remove or hide any message from the sites we administer and to block or terminate any user account for any reason.

Nobody likes a power-hungry corporate shill. It goes against the interests of Splunk to exercise control over the community for no reason, and we’ll always try to use our powers for good. Just play nicely.

Splunk also reserves the right to demote leaders of user groups, moderators of private chat channels, or other members of the Community, if they are not upholding these guidelines.

Thanks for Splunking!

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This documentation applies to the following versions of Get Started with Splunk Community: 1.0


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