Splunk® IT Service Intelligence

Administration Manual

Acrobat logo Download manual as PDF

Splunk IT Service Intelligence version 4.0.x reached its End of Life on January 19, 2021. See the Splunk Software Support Policy for details. For information about upgrading to a supported version, see Plan an upgrade of IT Service Intelligence.
This documentation does not apply to the most recent version of Splunk® IT Service Intelligence. Click here for the latest version.
Acrobat logo Download topic as PDF

Access Predictive Analytics in ITSI

ITSI Predictive Analytics is accessible through the service configuration workflow. When you want to create a model for a particular service, edit that service directly.


You must have the itoa_admin or itoa_team_admin role to train and create a predictive model. After you create a model, open it in the Predictive Analytics dashboard to do root cause analysis.


  1. In the ITSI menu bar, click Configure > Services.
  2. Click the name of the service that you want to predict a health score for.
  3. Click the Predictive Analytics tab.

See also

Last modified on 05 March, 2020
Set up Predictive Analytics in ITSI
Determine whether your service is a good fit for modeling in ITSI

This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.0.0, 4.0.1, 4.0.2, 4.0.3, 4.0.4, 4.1.0, 4.1.1, 4.1.2, 4.1.5, 4.2.0, 4.2.1, 4.2.2, 4.2.3, 4.3.0, 4.3.1, 4.4.0, 4.4.1, 4.4.2, 4.4.3, 4.4.4, 4.4.5

Was this documentation topic helpful?

You must be logged into splunk.com in order to post comments. Log in now.

Please try to keep this discussion focused on the content covered in this documentation topic. If you have a more general question about Splunk functionality or are experiencing a difficulty with Splunk, consider posting a question to Splunkbase Answers.

0 out of 1000 Characters