Splunk® IT Service Intelligence

Service Insights Manual

Acrobat logo Download manual as PDF


Acrobat logo Download topic as PDF

Overview of the glass table editor in ITSI

Create a glass table to visualize and monitor the interrelationships and dependencies across your IT and business services. You can use glass tables to create dynamic contextual views of your IT topology or business processes and monitor them in real time. You can add metrics like KPIs, ad hoc searches, and service health scores that update in real time against a background that you design. Glass tables show real-time data generated by KPIs and services.

A benefit of the glass table editor is that you can directly edit the source definition. The editor has four main components:

Component Description
Data sources Defines the data that powers each visualization
Visualizations Charts, graphs, shapes, icons, and images.
Layout Canvas size, background color or image, and the positioning of visualizations on the canvas.
Inputs Dropdown menus and text input menus.

Create a new glass table

  1. Click Glass Tables from the ITSI main menu.
  2. Click Create Glass Table
  3. Provide a title and optional description. Don't include any special characters in the title.
  4. Click Create.
  5. Click Edit on the glass table to start editing framework.

You can also install the Content Pack for Example Glass Tables to get preconfigured glass tables directly into your ITSI environment. For more information, see About the Content Pack for Example Glass Tables.

Upgrade from a classic glass table

Starting with version 4.7.0 you can no longer create or clone glass tables in the deprecated classic framework. You still have the option to upgrade your classic glass tables to the new framework. You won't lose the original version when you upgrade it. Instead, upgrading creates a clone of the original glass table in the new framework so you can modify the new one while still having the old one for reference.

  1. Click Glass Tables from the ITSI main menu.
  2. Find the glass table you want to upgrade and click upgrade in the Actions column.
  3. Provide a title and optional description. Don't include any special characters in the title.
  4. Click Upgrade. ITSI clones the original glass table into the new framework.
  5. Click Edit on the glass table to start editing in the new framework.

Glass table storage

Glass table content is stored in the KV store. The glass table definitions are stored in the itsi_pages collection. Files added to glass tables, such as images, are stored in the sa-itoa_files collection. Visualizations, images, and other items that you add to a glass table are all stored in this collection.

Keyboard shortcuts

The following table lists the keyboard shortcuts you can use in the glass table editor.

Function Mac shortcut Windows shortcut
Undo a change Command + Z Ctrl + Z
Redo a change Command + Shift + Z Ctrl + Y
Duplicate an object Select the object and press Command + D Select an object and press Ctrl + C, then press Ctrl + V to paste it.
Select an object Press Tab until the correct visualization is highlighted. Press Return to select it. Press Tab until the correct visualization is highlighted. Press Enter to select it.
Select multiple objects Hold Command and use arrow keys to highlight multiple visualizations. Press Return to select them. Hold Ctrl and use arrow keys to highlight multiple visualizations. Press Enter to select them.
Cancel object selection Esc Esc
Change the size of an object Select one or more visualizations and hold the Option key while using the arrow keys to change the size. Select one or more visualizations and hold the Alt key while using the arrow keys to change the size.
Move an object 1 pixel Select an object and hold down Shift while using the arrow keys to move. Select an object and hold down Shift while using the arrow keys to move.
Move an object 10 pixels at once Select an object and use the arrow keys to move it 10 pixels in the desired direction. Select an object and use the arrow keys to move it 10 pixels in the desired direction.
Copy an object Command + C Ctrl + C
Paste an object Command + V Ctrl + V
Delete an object Select an object and press Delete. Select an object and press Delete.
Last modified on 27 May, 2021
PREVIOUS
Overview of the glass table editor in ITSI
  NEXT
Configure the layout of glass tables in ITSI

This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.7.0, 4.7.1, 4.7.2, 4.8.0 Cloud only, 4.8.1 Cloud only, 4.9.0, 4.9.1, 4.9.2, 4.9.3, 4.10.0 Cloud only, 4.10.1 Cloud only, 4.10.2 Cloud only


Was this documentation topic helpful?

You must be logged into splunk.com in order to post comments. Log in now.

Please try to keep this discussion focused on the content covered in this documentation topic. If you have a more general question about Splunk functionality or are experiencing a difficulty with Splunk, consider posting a question to Splunkbase Answers.

0 out of 1000 Characters