About administering IT Service Intelligence

Splunk IT Service Intelligence (ITSI) is a scalable IT monitoring and analytics solution that provides actionable insight into the performance and behavior of your IT operations.

As an ITSI admin, you can performing the following tasks:

• Ingest and analyze all types of IT event data.
• Create services based on your IT infrastructure for service-level agreement (SLA) monitoring.
• Add KPIs (key performance indicators) with severity-level thresholds to monitor the status of IT processes.
• Predict service health scores and prevent potential service outages.
• Set up service dependencies to identify upstream/downstream causal relationships.
• Build glass table visualizations of KPI search results for any service.
• Create deep dives to compare and analyze time-series events across IT services.
• Create multi-KPI alerts to generate notable events based on multiple KPI threshold trigger conditions.
• Apply anomaly detection to identify statistical outliers and find root cause faster.

See also

• ITSI concepts and features
• Install Splunk IT Service Intelligence