Splunk® IT Service Intelligence

Administration Manual

Acrobat logo Download manual as PDF

Splunk IT Service Intelligence version 4.2.x will no longer be supported as of April 30, 2021. See the Splunk Software Support Policy for details. For information about upgrading to a supported version, see Before you upgrade IT Service Intelligence.
This documentation does not apply to the most recent version of Splunk® IT Service Intelligence. Click here for the latest version.
Acrobat logo Download topic as PDF

About administering IT Service Intelligence

Splunk IT Service Intelligence (ITSI) is a scalable IT monitoring and analytics solution that provides actionable insight into the performance and behavior of your IT operations.

As an ITSI admin, you can performing the following tasks:

  • Ingest and analyze all types of IT event data.
  • Create services based on your IT infrastructure for service-level agreement (SLA) monitoring.
  • Add KPIs (key performance indicators) with severity-level thresholds to monitor the status of IT processes.
  • Predict service health scores and prevent potential service outages.
  • Set up service dependencies to identify upstream/downstream causal relationships.
  • Build glass table visualizations of KPI search results for any service.
  • Create deep dives to compare and analyze time-series events across IT services.
  • Create multi-KPI alerts to generate notable events based on multiple KPI threshold trigger conditions.
  • Apply anomaly detection to identify statistical outliers and find root cause faster.

See also

Last modified on 25 March, 2020
IT Service Intelligence concepts and features

This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.2.0, 4.2.1, 4.2.2, 4.2.3, 4.3.0, 4.3.1, 4.4.0, 4.4.1, 4.4.2, 4.4.3, 4.4.4, 4.4.5

Was this documentation topic helpful?

You must be logged into splunk.com in order to post comments. Log in now.

Please try to keep this discussion focused on the content covered in this documentation topic. If you have a more general question about Splunk functionality or are experiencing a difficulty with Splunk, consider posting a question to Splunkbase Answers.

0 out of 1000 Characters