Splunk® IT Service Intelligence

Administer Splunk IT Service Intelligence

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Search IT Service Intelligence logs

IT Service Intelligence log files have a prefix of itsi_.

  • IT Service Intelligence search command logs are located in $SPLUNK_HOME/var/run/splunk/dispatch/<session_id>/itsi_search.log.
  • All other ITSI logs are located in $SPLUNK_HOME/var/log/splunk.

All ITSI logs have a source type of itsi_internal_log to make them easy to search.


  1. Run the following Splunk search to search ITSI logs:

    index = _internal sourcetype=itsi_internal_log

  2. Click the source field under Selected Fields to see specific log files.

For Windows deployments, the ITSI search command log, itsi_search.log, cannot be searched in Splunk Web. You must open the file on the Windows host using a text editor.

See also

Notable Event Actions SDK reference

This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.0.0, 4.0.1, 4.0.2, 4.0.3, 4.0.4, 4.1.0, 4.1.1, 4.1.2, 4.1.5, 4.2.0, 4.2.1, 4.2.2, 4.2.3, 4.3.0, 4.3.1, 4.4.0, 4.4.1, 4.4.2

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