Splunk® IT Service Intelligence

Install and Upgrade Splunk IT Service Intelligence

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Share data in Splunk IT Service Intelligence

When Splunk IT Service Intelligence is deployed on Splunk Enterprise, the Splunk platform sends anonymized usage data to Splunk Inc. ("Splunk") to help improve Splunk IT Service Intelligence in future releases. For information about how to opt in, and how the data is collected, stored, and governed, see Share data in Splunk Enterprise.

ITSI is packaged with Splunk App for Infrastructure (SAI). For information about the data that SAI collects, see Share data in Splunk App for Infrastructure in the Install and Upgrade Splunk App for Infrastructure manual.

What data is collected

Splunk IT Service Intelligence collects the following basic usage information:

Component Description Example
app.session.udf.telemetry Reports information about visualizations and configurations that users implement in beta glass tables.
component: app.session.udf.telemetry
   data: { [-]
     app: itsi
     definition: { [-]
       inputs: { [-]
         input1: { [-]
           options: { [-]
             items: 3
           }
           titleLength: 6
           type: input.dropdown
         }
       }
       layout: { [-]
         globalInputs: [ [-]
           input1
         ]
         options: { [-]
           height: 750
           width: 1300
         }
         structure: [ [-]
           { [-]
             item: viz_eGQh2uAJ
             position: { [-]
               h: 730
               w: 1280
               x: 10
               y: 10
             }
             type: block
           }
           { [-]
             item: viz_2WcVmXz0
             position: { [-]
               h: 450
               w: 770
               x: 260
               y: 20
             }
             type: block
         ]
         type: absolute
       }
       titleLength: 26
       visualizations: { [-]
         viz_2WcVmXz0: { [-]
           options: { [-]
             preserveAspectRatio: true
             src: true
           }
           type: viz.img
         }
         viz_5HKW2R1q: { [-]
           options: { [-]
             legend.placement: top
           }
           titleLength: 29
           type: viz.line
         }
       }
     }
     definitionInfo: { [-]
       componentCounts: { [-]
         dataSourceTypeCounts: { [-]
           ds.test: 11
         }
         inputTypeCounts: { [-]
           input.dropdown: 1
         }
         vizTypeCounts: { [-]
           abslayout.line: 6
           viz.img: 1
           viz.line: 2
           viz.rectangle: 1
           viz.singlevalue: 8
           viz.table: 1
           viz.text: 3
         }
       }
       numDataSources: 11
       numInputs: 1
       numViz: 22
     }
     page: boston_marathon__absolute__k0wxyjod/edit
     pageAction: dashboard.initialize
     udfVersion: 5.2.0
   }
   deploymentID: e5fc210a-8e27-54b6-b50e-306304917a3f
   eventID: 40c251b1-09ad-cb2d-cb64-c503c8e91695
   experienceID: 10fa783d-65c5-0ece-9808-416f92ccfd48
   timestamp: 1569281682
   userID: 0b9a7eef9855fe028ae96a4eeea30356bdd66dfeeae10002503a6e7dd9be0e92
   version: 3
   visibility: anonymous,support
app.ITSI.knowledgeObjectsCounts Reports the number of public and private knowledge objects, such as glass tables and service analyzers.
{
 glassTables: {
 privateCount: 4
 publicCount: 7
 totalCount: 11
}
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This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.3.0, 4.3.1, 4.4.0


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