Clone a service in ITSI
When you clone a service in ITSI, all entities, KPIs, and settings from the original service are cloned into the new service. Cloning a service does not clone summary index content of KPIs within the service. If the original service is linked to a service template, the cloned service is linked to the same service template. Service dependencies and Predictive Analytics models are not copied to the cloned service.
You must have the write_itsi_service capability to clone a service in ITSI.
- From the ITSI top menu bar, click Configure > Services.
- In the Actions column of the service you want to clone, click Edit > Clone.
- Provide a title that is different than the title of the original service (for example,
Database 2). Two services can not have the same title.
- Select the team that the cloned service will belong to.
- Click Clone.
Backfill service health scores in ITSI
How service health scores work in ITSI
This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.0.0, 4.0.1, 4.0.2, 4.0.3, 4.0.4, 4.1.0, 4.1.1, 4.1.2, 4.1.5, 4.2.0, 4.2.1, 4.2.2, 4.2.3, 4.3.0, 4.3.1, 4.4.0, 4.4.1