Splunk® IT Service Intelligence


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About ITSI modules

Splunk IT Service Intelligence (ITSI) modules are built from a collection of metrics, entities, and service configurations. For details on how these concepts are used in ITSI, see ITSI concepts and features. They help ITSI users understand and act on the data that comes from monitoring services within ITSI.

ITSI modules reduce time to insight and make your service data valuable. They provide entity discovery Key Performance Indicator (KPI) templates, metrics, and entity level drilldowns from your data. Each module contains a different framework of predefined metrics, entities, service configurations, and activity views.

ITSI modules process data collected through the use of Splunk add-ons. Add-ons collect host, network, and other data from computers that you install them on, and map that data to a data model. Add-ons power the data underlying metrics and entities of each module.

ITSI interacts with modules through configuration (.conf) files. ITSI consumes and processes these files and integrates the information across the app. For more information, see List of ITSI configuration files.

Discover which ITSI modules are installed

In ITSI, click Configure > Modules to view configuration information about the ITSI modules installed on your deployment.


Module Builder

Support for the Module Builder was removed in ITSI version 4.4.0. The Module Builder functionality is being replaced by the ability to package ITSI content using the backup/restore functionality. See Removed features in Splunk IT Service Intelligence.

Install and configure ITSI modules

This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.4.1

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