ITSI compatibility with other apps and add-ons
This table lists versions of IT Service Intelligence (ITSI) and their compatible versions of the following related products:
- The Splunk App for Infrastructure (SAI) is packaged with ITSI as of version 4.2.0. For more information, see Requirements for integrating the Splunk App for Infrastructure with ITSI.
- The Machine Learning Toolkit (MLTK) is required if you want to leverage ITSI's Predictive Analytics functionality. For more information, see Set up Predictive Analytics in ITSI.
- The Common Information Model (CIM) is required for bidirectional ticketing with ServiceNow. For more information, see Enable bidirectional integration with an external ticketing system in ITSI.
- The Splunk Add-on for ServiceNow is required for integration with ServiceNow.
For compatibility between ITSI and Splunk Enterprise versions, see the Splunk products version compatibility matrix.
For compatibility between Splunk Enterprise and other Splunk apps and add-ons, see the specific app or add-on page on Splunkbase.
For instructions on upgrading ITSI, see Plan an upgrade of IT Service Intelligence.
|IT Service Intelligence (ITSI)||Splunk App for Infrastructure (SAI)||Machine Learning Toolkit (MLTK)||Common Information Model (CIM)||Splunk Add-on for ServiceNow|
(Python 2/3 compatible)
|2.0.0, 2.0.1, 2.0.2
(ITSI and SAI are shipped together)
|Python 3: 5.0.0, 5.1.0, 5.2.0||Python 3: 4.14.0 - 4.15.0||Python 3: 5.0.x|
|Python 2: 3.2.0 - 4.4.2||Python 2: 4.13.0 - 4.14.0||Python 2: 4.0.x - 5.0.x|
|3.2.0 - 4.4.2||4.12.0||4.0.0|
|3.2.0 - 4.4.2||4.11.0||3.1.0|
|4.1.x||1.2.0||3.2.0 - 4.4.2||N/A||3.0.0 - 3.1.0|
|4.0.x||1.2.0||3.2.0 - 4.4.2||N/A||3.0.0 - 3.1.0|
Plan your ITSI deployment
Python 3 migration with ITSI
This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.4.0, 4.4.1, 4.4.2, 4.4.3, 4.4.4, 4.4.5