Splunk® IT Service Intelligence

Install and Upgrade Manual

Download manual as PDF

This documentation does not apply to the most recent version of ITSI. Click here for the latest version.
Download topic as PDF

ITSI compatibility with other apps and add-ons

This table lists versions of IT Service Intelligence (ITSI) and their compatible versions of the following related products:

For compatibility between ITSI and Splunk Enterprise versions, see the Splunk products version compatibility matrix.

For compatibility between Splunk Enterprise and other Splunk apps and add-ons, see the specific app or add-on page on Splunkbase.

For instructions on upgrading ITSI, see Plan an upgrade of IT Service Intelligence.

IT Service Intelligence (ITSI) Splunk App for Infrastructure (SAI) Machine Learning Toolkit (MLTK) Common Information Model (CIM) Splunk Add-on for ServiceNow
(Python 2/3 compatible)
2.0.0, 2.0.1, 2.0.2

(ITSI and SAI are shipped together)

Python 3: 5.0.0, 5.1.0, 5.2.0 Python 3: 4.14.0 - 4.15.0 Python 3: 5.0.x
Python 2: 3.2.0 - 4.4.2 Python 2: 4.13.0 - 4.14.0 Python 2: 4.0.x - 5.0.x
4.3.x 1.3.0, 1.3.1

1.4.0, 1.4.1
(ITSI and SAI are shipped together)

3.2.0 - 4.4.2 4.12.0 4.0.0
4.2.x 1.3.0, 1.3.1

1.4.0, 1.4.1
(ITSI and SAI are shipped together)

3.2.0 - 4.4.2 4.11.0 3.1.0
4.1.x 1.2.0 3.2.0 - 4.4.2 N/A 3.0.0 - 3.1.0
4.0.x 1.2.0 3.2.0 - 4.4.2 N/A 3.0.0 - 3.1.0
Last modified on 15 May, 2020
Plan your ITSI deployment
Python 3 migration with ITSI

This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.4.0, 4.4.1, 4.4.2, 4.4.3, 4.4.4, 4.4.5

Was this documentation topic helpful?

Enter your email address, and someone from the documentation team will respond to you:

Please provide your comments here. Ask a question or make a suggestion.

You must be logged into splunk.com in order to post comments. Log in now.

Please try to keep this discussion focused on the content covered in this documentation topic. If you have a more general question about Splunk functionality or are experiencing a difficulty with Splunk, consider posting a question to Splunkbase Answers.

0 out of 1000 Characters