Removed features in Splunk IT Service Intelligence
This page lists computing platforms, browsers, and features for which IT Service Intelligence (ITSI) has deprecated or removed support in version 4.4.x.
What does "removed" mean?
When ITSI removes support for a feature, browser, or platform, it means that the feature, browser, or platform no longer works with the ITSI platform, and customers must find an alternative.
The following features are removed in ITSI version 4.4.x.
|Concurrent real-time search||Support for concurrent real-time search is removed in version 4.4.0. By default, ITSI uses an indexed real-time search for the |
|Module Builder||Support for the Module Builder is removed in version 4.4.0. The Module Builder functionality is being migrated over to the ability to package ITSI content using the backup/restore functionality.|
|Event Management SDK||The external Event Management SDK is deprecated and no longer supported. If you have scripts based on this refactored SDK, you can continue using them, but it is recommended to eventually port them to use the original Notable Event Actions SDK that is shipped with ITSI, as it will be updated going forward.|
|POST and DELETE operations on episode comments|
|Classic glass table framework - ADVANCE NOTICE||In a future major release, you will no longer be able to create or clone glass tables in the classic framework. You will still be able to edit existing classic glass tables. All classic glass tables in your environment will be cloned to the beta framework. The beta framework will soon become the official and only framework, so it is recommended that you begin to use this new framework exclusively. For more information, see Overview of the beta glass table editor in ITSI.|
|REST calls through SPL searches without "report_as" parameter||The default header |
The following Splunk search type no longer works if you don't include the
| rest splunk_server=local /servicesNS/nobody/SA-ITOA/... fields="_key,title" | eval(...)
You must change the search to the following format:
| rest splunk_server=local /servicesNS/nobody/SA-ITOA/... fields="_key,title" report_as=text| eval(...)
Known issues in Splunk IT Service Intelligence
This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.4.1, 4.4.2, 4.4.3