Splunk® IT Service Intelligence

Release Notes

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Splunk IT Service Intelligence version 4.4.x will no longer be supported as of October 22, 2021. See the Splunk Software Support Policy for details. For information about upgrading to a supported version, see Before you upgrade IT Service Intelligence.
This documentation does not apply to the most recent version of ITSI. Click here for the latest version.
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Fixed issues in Splunk IT Service Intelligence

Splunk IT Service Intelligence 4.4.2 was released on February 6, 2020. This release includes fixes for the following issues. Issues are listed in all relevant sections, so some issues might appear more than once.

Notable Events

Date resolved Issue number Description
2020-05-05 ITSI-7538 After upgrading to version 4.4.x, some older objects in the itsi_notable_group_user KV store collection are missing the mod_time field.


Date resolved Issue number Description
2020-01-24 ITSI-5218 Entity updates take more than 15 minutes to complete when there are many services in your environment, because the entity update queue job assesses all services to determine what needs to be updated.

Role Based Access Controls

Date resolved Issue number Description
2020-01-16 ITSI-5151 The configure_perms capability is not respected for saved Episode Review views.


Date resolved Issue number Description
2020-01-14 ITSI-4886 KPIs that use "Fill Data Gaps with Last Known Value" fail if created by the itoa_team_admin role.

Uncategorized issues

Date resolved Issue number Description
2019-12-23 ITSI-5096 The default value of 50000 for the retentionObjectCount setting in itsi_notable_event_retention.conf causes events and episodes to be archived too fast on high-volume deployments.
Last modified on 01 January, 2021
New features in Splunk IT Service Intelligence
Known issues in Splunk IT Service Intelligence

This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.4.2

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