Splunk IT Service Intelligence version 4.4.x will no longer be supported as of October 22, 2021. See the Splunk Software Support Policy for details. For information about upgrading to a supported version, see Before you upgrade IT Service Intelligence.
This documentation does not apply to the most recent version of Splunk® IT Service Intelligence.
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ITSI Health Check dashboard
The ITSI Health Check dashboard provides basic statistics about your ITSI environment.
Dashboard panels
Panel | Description |
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Splunk Server Information | Basic server information for each host. |
ITSI Migration Status | The current version of ITSI and the ITSI KV store. These versions should be the same. |
ITSI Upgrade Readiness | Checks whether any service templates are currently syncing. If so, it is not safe to upgrade. Click Configure > Service Templates to see the current sync status of your service templates. |
Basic ITSI Information | For each host, lists the number of services, searches, and entities, as well as KV store and HEC information. |
KPI Base Search Usage Summary | The number of KPIs using each base search. |
KV Store Collections | All ITSI KV store collections, the number of objects in each collection, acceleration information, and the collection size. If a collection is approaching the limit, consider trimming it to retain three months or less of metadata. For instructions, see Trim down notable event KV store collections. |
Concurrent Searches | All ITSI searches currently running. |
Interesting Indexes | All ITSI indexes and their statistics. |
Interesting Searches | Real-time searches that ITSI runs. itsi_event_grouping handles event grouping for notable event aggregation policies. itsi_mad_context and itsi_mad_cohesive_context handle metric anomaly detection. The searches exist in savesearches.conf. If any search jobs are failed or not running, this could indicate a problem.
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KPI Performance | Basic performance information for each KPI in your ITSI instance. Any failed or skipped searches indicate a problem. The runtime headroom percentage indicates how much time has been used up out of the search's frequency. A headroom percentage close to 100 is best, and a value closer to 0 indicates a problem. |
Refresh Queue Runtimes | Statistics for the refresh queue. The refresh queue ensures data integrity and eventual consistency of your ITSI configuration. It runs as a single instance. |
Refresh Queue Failed Jobs | The number of failed jobs in the refresh queue. Click a failed job to drill down to the logs. |
ITSI Log Messages (deduplicated) | Warning and error messages in the ITSI logs. The messages are deduplicated so you won't see the same error multiple times. |
Check for Duplicate Entity Aliases | Lists the entity aliases (field-value pairs) identifying more than one entity. |
Last modified on 27 March, 2020
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This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.3.0, 4.3.1, 4.4.0, 4.4.1, 4.4.2, 4.4.3, 4.4.4, 4.4.5
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