Splunk® IT Service Intelligence

Release Notes

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Splunk IT Service Intelligence version 4.4.x will no longer be supported as of October 22, 2021. See the Splunk Software Support Policy for details. For information about upgrading to a supported version, see Before you upgrade IT Service Intelligence.
This documentation does not apply to the most recent version of ITSI. Click here for the latest version.
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Fixed issues in Splunk IT Service Intelligence

Splunk IT Service Intelligence 4.4.5 was released on July 30, 2020. This release includes fixes for the following issues. Issues are listed in all relevant sections, so some issues might appear more than once.

Notable Events

Date resolved Issue number Description
2020-07-15 ITSI-9091 The Configuration Item field isn't passed from an alert action generated from an aggregation policy.
2020-06-25 ITSI-8412 Acknowledged episodes get unassigned by themselves when the episode break period elapses.

KPI Search Calculation

Date resolved Issue number Description
2020-07-08 ITSI-8920 The Service Analyzer side panel shows a blank severity instead of "Unknown" when an entity's value is N/A.

Service Analyzer

Date resolved Issue number Description
2020-07-09 ITSI-8551 Using special characters in KPI names breaks the service health monitoring search.
2020-07-08 ITSI-8920 The Service Analyzer side panel shows a blank severity instead of "Unknown" when an entity's value is N/A.
Last modified on 10 August, 2020
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This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.4.5


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