Splunk® IT Service Intelligence

Entity Integrations Manual

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Overview of entity integrations in ITSI

Splunk IT Service Intelligence (ITSI) entity integrations provide data integrations and investigation tools for operating systems, virtual infrastructures, containers, and cloud services.

For each resource in an integration, ITSI creates an entity. You can also manually import entities from CSV files or searches. ITSI correlates logs and metrics for each entity. Use metrics to observe the performance of entities and logs to understand the performance of entities.

Entities in ITSI

An entity is an IT component that requires management to deliver an IT service. Each entity has specific attributes and relationships to other IT processes that uniquely identify it. Entities are usually hosts, but can also be items as diverse as cloud or virtual resources, network devices, applications, users, and cell towers. For more, see Entities in Overview of Service Insights in ITSI in the Service Insights Manual.

ITSI entities can be any of the following components:

  • Physical, virtual, or cloud resources
  • Network devices such as switches or routers
  • AD and LDAP users
  • Storage systems, volumes
  • Operating systems or processes
  • Software applications, such as db, web server, business app
  • Application process instances
  • Cell towers

Entities contain information ITSI uses to associate services with information found in searches, imports, and integrations. You can use this entity information to filter items according to the entity definition.

An entity is similar to a "configuration item" in the ITIL framework, but an entity is never a service itself.

Define entities before creating services. When you configure a service, you can specify entity matching rules based on entity aliases that automatically add the entities to your service.

How to define entities

There are a few ways to create entities in ITSI:

After you import entities, you can configure recurring imports to update existing entities and create new entities. For more information, see Set up a recurring import of entities in ITSI.

All entities exist in the Global team. Only a user with write permissions to the Global team can create a single entity. Only a user with the itoa_admin role can import entities from CSV files or searches.

Analyze and monitor entities

After you import your entities, use the entity dashboards available in ITSI to analyze log data associated with an entity and track entity metrics.

Dashboard Description
Event Data Search Dashboard Analyze logs ITSI correlates with entities.
Analysis Dashboard Analyze the performance of entities.

Next step

After you configure integrations to monitor your infrastructure at the entity level, associate those entities with services to monitor your infrastructure at the service level. A service is a logical mapping of IT objects that applies to your business goals, such as a physical or virtual machine, an application, a process, or a business services. For more information, see Overview of creating services in ITSI in the Service Insights manual.

To associate an entity with a service, you must define entity rules for that service. Entity rules filter KPI data to ensure that the service is only reading data from the entities associated with it. Create entity rules for the service to add entities with specific aliases, information, or titles to the service. For more information, see Define entity rules for a service in ITSI.

Last modified on 15 July, 2020
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Manually create a single entity in ITSI

This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.5.0 Cloud only


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