Splunk® IT Service Intelligence

Service Insights Manual

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Splunk IT Service Intelligence version 4.5.x will no longer be supported as of April 29, 2022. See the Splunk Software Support Policy for details. For information about upgrading to a supported version, see Before you upgrade IT Service Intelligence.
This documentation does not apply to the most recent version of ITSI. Click here for the latest version.
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Tutorial: Build a beta glass table to monitor request and volume flow

Do not confuse the beta glass table editor with the classic glass tables you've already built. Beta glass tables say "beta" in the version column. If you're editing an original glass table, see Create a glass table in ITSI.

The following tutorial illustrates some of the capabilities of the beta glass table editor in IT Service Intelligence (ITSI). You'll add and place icons, use the layering option, and upload a background image. When you're finished, your glass table will look similar to the following image:

A glass table with a black background entitled "Exchange environment request & volume flow. The glass table shows four servers, two databases, and authentication calls for APAC and EMEA.

Step 1: Create a dashboard definition

  1. From the glass table editor click sourceUDFsource.png.
  2. In the Exchange Environment Request Volume and Flow section below, click Expand and copy the source code for the dashboard definition.
  3. Remove the existing source text for the glass table and paste the code.

    This source code includes default ds.test data sources that allow you to embed sample data directly in the dashboard definition to allow for easier prototyping and experimentation.

  4. Click Back to return to the editing interface.

Exchange Environment Request Volume and Flow

This JSON dashboard definition uses the beta glass table source editor to render the example glass table.

{
	"visualizations": {
		"viz_zfBjhFzT": {
			"type": "viz.rectangle",
			"options": {
				"backgroundColor": "transparent",
				"fill": "transparent",
				"stroke": "#ffffff",
				"strokeWidth": 3,
				"strokeDasharray": 2
			}
		},
		"viz_KJ4dcLnh": {
			"type": "viz.rectangle",
			"options": {
				"backgroundColor": "transparent",
				"fill": "transparent",
				"stroke": "#ffffff",
				"strokeWidth": 3,
				"strokeDasharray": 2
			}
		},
		"viz_uWxO8OOs": {
			"type": "viz.rectangle",
			"options": {
				"backgroundColor": "transparent",
				"stroke": "#245784",
				"fill": "#245784"
			}
		},
		"viz_UylQj0Nv": {
			"type": "viz.singlevalue",
			"options": {
				"sparklinePosition": "before",
				"showTrendIndicator": false,
				"backgroundColor": "#53a051"
			},
			"dataSources": {
				"primary": "search2"
			}
		},
		"viz_WwjCRc8a": {
			"type": "viz.rectangle",
			"options": {
				"backgroundColor": "transparent",
				"stroke": "#2A74AA",
				"fill": "#2A74AA"
			}
		},
		"viz_UNRmwo9i": {
			"type": "viz.ellipse",
			"options": {
				"backgroundColor": "transparent",
				"fill": "#36A7EA",
				"stroke": "transparent"
			}
		},
		"viz_lvCDVbd3": {
			"type": "viz.singlevalueicon",
			"options": {
				"showValue": false,
				"icon": "local://266b498d-9bc0-4745-adc1-b2774ada813a",
				"backgroundColor": "transparent"
			}
		},
		"viz_Idb6wzRd": {
			"type": "viz.singlevalue",
			"options": {
				"showTrendIndicator": false,
				"showSparkline": false,
				"backgroundColor": "transparent"
			},
			"dataSources": {
				"primary": "search1"
			}
		},
		"viz_eSJDC7cz": {
			"type": "viz.ellipse",
			"options": {
				"backgroundColor": "transparent",
				"fill": "#ffffff",
				"stroke": "transparent"
			}
		},
		"viz_oKfp2ctq": {
			"type": "viz.rectangle",
			"options": {
				"backgroundColor": "transparent",
				"fill": "#19456E",
				"stroke": "transparent"
			}
		},
		"viz_H5SrwxCW": {
			"type": "viz.singlevalueradial",
			"options": {
				"showTrendIndicator": true,
				"showSparkline": false,
				"backgroundColor": "#f1813f"
			},
			"dataSources": {
				"primary": "search1"
			}
		},
		"viz_gM4JoEnZ": {
			"type": "viz.singlevalueicon",
			"options": {
				"showValue": false,
				"icon": "local://93cbac3c-fdad-4fa1-8893-a62866601eb2",
				"backgroundColor": "transparent"
			}
		},
		"viz_YaapIFkx": {
			"type": "viz.rectangle",
			"options": {
				"backgroundColor": "transparent",
				"fill": "#ffffff",
				"stroke": "#ffffff"
			}
		},
		"viz_NfRnN48o": {
			"type": "viz.text",
			"options": {
				"content": "Exchange Environment Request Volume & Flow",
				"backgroundColor": "transparent",
				"color": "#ffffff",
				"fontSize": 48
			}
		},
		"viz_PavI2uQm": {
			"type": "viz.rectangle",
			"options": {
				"backgroundColor": "transparent",
				"fill": "#15314A",
				"stroke": "transparent"
			}
		},
		"viz_AuiXGeaS": {
			"type": "viz.ellipse",
			"options": {
				"backgroundColor": "transparent",
				"fill": "#ffffff",
				"stroke": "transparent"
			}
		},
		"viz_5Bozwz73": {
			"type": "viz.ellipse",
			"options": {
				"backgroundColor": "transparent",
				"fill": "#36A7EA",
				"stroke": "transparent"
			}
		},
		"viz_PxfrqF2u": {
			"type": "viz.ellipse",
			"options": {
				"backgroundColor": "transparent",
				"fill": "#ffffff",
				"stroke": "transparent"
			}
		},
		"viz_2icCXG9h": {
			"type": "viz.ellipse",
			"options": {
				"backgroundColor": "transparent",
				"fill": "#36A7EA",
				"stroke": "transparent"
			}
		},
		"viz_UGrJrYaE": {
			"type": "viz.ellipse",
			"options": {
				"backgroundColor": "transparent",
				"fill": "#ffffff",
				"stroke": "transparent"
			}
		},
		"viz_ZLgclY4a": {
			"type": "viz.ellipse",
			"options": {
				"backgroundColor": "transparent",
				"fill": "#36A7EA",
				"stroke": "transparent"
			}
		},
		"viz_nLfwS6Xr": {
			"type": "viz.ellipse",
			"options": {
				"backgroundColor": "transparent",
				"fill": "#36A7EA",
				"stroke": "transparent"
			}
		},
		"viz_rSbux3w3": {
			"type": "viz.ellipse",
			"options": {
				"backgroundColor": "transparent",
				"fill": "#36A7EA",
				"stroke": "transparent"
			}
		},
		"viz_n3n7fIgp": {
			"type": "viz.ellipse",
			"options": {
				"backgroundColor": "transparent",
				"fill": "#ffffff",
				"stroke": "transparent"
			}
		},
		"viz_cKipm6jn": {
			"type": "viz.ellipse",
			"options": {
				"backgroundColor": "transparent",
				"fill": "#ffffff",
				"stroke": "transparent"
			}
		},
		"viz_SKBQgEv6": {
			"type": "viz.singlevalueicon",
			"options": {
				"showValue": false,
				"icon": "local://ed6e196c-0010-4145-976b-0509578b19bc",
				"backgroundColor": "transparent",
				"color": "#235481",
				"iconOpacity": 0.6
			}
		},
		"viz_pZWlLF5Z": {
			"type": "viz.singlevalueicon",
			"options": {
				"showValue": false,
				"icon": "local://ed6e196c-0010-4145-976b-0509578b19bc",
				"backgroundColor": "transparent",
				"color": "#235481",
				"iconOpacity": 0.6
			}
		},
		"viz_ojbxS3Z4": {
			"type": "viz.singlevalueicon",
			"options": {
				"showValue": false,
				"icon": "local://7ed29229-250c-40f3-9e53-2cf61ca79458",
				"backgroundColor": "transparent"
			}
		},
		"viz_hIYur5Qx": {
			"type": "viz.singlevalue",
			"options": {
				"showTrendIndicator": false,
				"showSparkline": false,
				"backgroundColor": "transparent"
			},
			"dataSources": {
				"primary": "search3"
			}
		},
		"viz_TCuWv52n": {
			"type": "viz.singlevalueicon",
			"options": {
				"showValue": false,
				"icon": "local://f8dadbe8-e82d-45b5-af97-4fa8514166d9",
				"backgroundColor": "transparent"
			}
		},
		"viz_FxAcIi1u": {
			"type": "viz.singlevalue",
			"options": {
				"showTrendIndicator": false,
				"showSparkline": false,
				"backgroundColor": "transparent"
			},
			"dataSources": {
				"primary": "search5"
			}
		},
		"viz_b765ktyo": {
			"type": "viz.singlevalueicon",
			"options": {
				"showValue": false,
				"icon": "local://266b498d-9bc0-4745-adc1-b2774ada813a",
				"backgroundColor": "transparent"
			}
		},
		"viz_ufr8pt54": {
			"type": "viz.singlevalueicon",
			"options": {
				"showValue": false,
				"icon": "local://7ed29229-250c-40f3-9e53-2cf61ca79458",
				"backgroundColor": "transparent"
			}
		},
		"viz_pAyBYC0J": {
			"type": "viz.singlevalueicon",
			"options": {
				"showValue": false,
				"icon": "local://f8dadbe8-e82d-45b5-af97-4fa8514166d9",
				"backgroundColor": "transparent"
			}
		},
		"viz_URerl4pg": {
			"type": "viz.singlevalue",
			"options": {
				"showTrendIndicator": false,
				"showSparkline": false,
				"backgroundColor": "transparent"
			},
			"dataSources": {
				"primary": "search2"
			}
		},
		"viz_pIAfk1qF": {
			"type": "viz.singlevalue",
			"options": {
				"showTrendIndicator": false,
				"showSparkline": false,
				"backgroundColor": "transparent"
			},
			"dataSources": {
				"primary": "search5"
			}
		},
		"viz_63O95Vb5": {
			"type": "viz.singlevalue",
			"options": {
				"showTrendIndicator": false,
				"showSparkline": false,
				"backgroundColor": "transparent"
			},
			"dataSources": {
				"primary": "search3"
			}
		},
		"viz_MWu8Wmvp": {
			"type": "viz.rectangle",
			"options": {
				"backgroundColor": "transparent",
				"stroke": "#2A74AA",
				"fill": "#2A74AA"
			}
		},
		"viz_n1k5U6L7": {
			"type": "viz.singlevalue",
			"options": {
				"sparklinePosition": "before",
				"showTrendIndicator": false,
				"backgroundColor": "#53a051"
			},
			"dataSources": {
				"primary": "search1"
			}
		},
		"viz_z7IJXxqR": {
			"type": "viz.text",
			"options": {
				"content": "APAC",
				"backgroundColor": "transparent",
				"color": "#ffffff",
				"fontSize": 48
			}
		},
		"viz_UslAPBFB": {
			"type": "viz.text",
			"options": {
				"content": "EMEA",
				"backgroundColor": "transparent",
				"color": "#ffffff",
				"fontSize": 48
			}
		},
		"viz_8ffANRLi": {
			"type": "abslayout.line",
			"options": {
				"fromArrow": false,
				"strokeColor": "#235481",
				"strokeOpacity": 0.6
			}
		},
		"viz_NDP8LLI9": {
			"type": "abslayout.line",
			"options": {
				"fromArrow": false,
				"strokeColor": "#235481",
				"strokeOpacity": 0.6
			}
		},
		"viz_0ZVqY1q6": {
			"type": "viz.text",
			"options": {
				"content": "Authentication Calls",
				"backgroundColor": "transparent",
				"color": "#ffffff"
			}
		},
		"viz_1PQeCKmH": {
			"type": "viz.text",
			"options": {
				"content": "Authentication Calls",
				"backgroundColor": "transparent",
				"color": "#ffffff"
			}
		},
		"viz_DGG71Bzp": {
			"type": "viz.rectangle",
			"options": {
				"backgroundColor": "transparent",
				"fill": "#19456E",
				"stroke": "transparent"
			}
		},
		"viz_5X8At4U3": {
			"type": "viz.rectangle",
			"options": {
				"backgroundColor": "transparent",
				"fill": "#19456E",
				"stroke": "transparent"
			}
		},
		"viz_0Nfi33pv": {
			"type": "viz.rectangle",
			"options": {
				"backgroundColor": "transparent",
				"fill": "#19456E",
				"stroke": "transparent"
			}
		},
		"viz_JwCNCaVO": {
			"type": "abslayout.line",
			"options": {
				"fromArrow": false,
				"strokeWidth": 15,
				"strokeColor": "#235481",
				"strokeOpacity": 0.6
			}
		},
		"viz_fthRRIZn": {
			"type": "abslayout.line",
			"options": {
				"fromArrow": false,
				"strokeWidth": 15,
				"strokeColor": "#235481",
				"strokeOpacity": 0.6
			}
		},
		"viz_2wzIZ5YM": {
			"type": "abslayout.line",
			"options": {
				"strokeWidth": 15,
				"fromArrow": false,
				"strokeColor": "#235481",
				"strokeOpacity": 0.6
			}
		},
		"viz_309AwqPB": {
			"type": "abslayout.line",
			"options": {
				"fromArrow": false,
				"strokeColor": "#235481",
				"strokeWidth": 15,
				"strokeOpacity": 0.6
			}
		},
		"viz_nPr2IUFk": {
			"type": "viz.singlevalueicon",
			"options": {
				"showValue": false,
				"icon": "local://93cbac3c-fdad-4fa1-8893-a62866601eb2",
				"backgroundColor": "transparent"
			}
		},
		"viz_nHdfn5oR": {
			"type": "viz.singlevalueicon",
			"options": {
				"showValue": false,
				"icon": "local://93cbac3c-fdad-4fa1-8893-a62866601eb2",
				"backgroundColor": "transparent"
			}
		},
		"viz_95TUj3Wd": {
			"type": "viz.singlevalueicon",
			"options": {
				"showValue": false,
				"icon": "local://93cbac3c-fdad-4fa1-8893-a62866601eb2",
				"backgroundColor": "transparent"
			}
		},
		"viz_Eisn4LSO": {
			"type": "viz.rectangle",
			"options": {
				"backgroundColor": "transparent",
				"fill": "#ffffff",
				"stroke": "transparent"
			}
		},
		"viz_Qfc2bTmh": {
			"type": "viz.singlevalueradial",
			"options": {
				"showTrendIndicator": true,
				"showSparkline": false,
				"backgroundColor": "#f1813f"
			},
			"dataSources": {
				"primary": "search1"
			}
		},
		"viz_yAJq4MeN": {
			"type": "viz.rectangle",
			"options": {
				"backgroundColor": "transparent",
				"fill": "#ffffff",
				"stroke": "transparent"
			}
		},
		"viz_vtqCzfHp": {
			"type": "viz.rectangle",
			"options": {
				"backgroundColor": "transparent",
				"fill": "#ffffff",
				"stroke": "transparent"
			}
		},
		"viz_19A9scoS": {
			"type": "viz.singlevalueradial",
			"options": {
				"showTrendIndicator": true,
				"showSparkline": false,
				"backgroundColor": "#f1813f"
			},
			"dataSources": {
				"primary": "search1"
			}
		},
		"viz_TCpInXRZ": {
			"type": "viz.singlevalueradial",
			"options": {
				"showTrendIndicator": true,
				"showSparkline": false,
				"backgroundColor": "#f1813f"
			},
			"dataSources": {
				"primary": "search1"
			}
		},
		"viz_n5H3Q0nK": {
			"type": "abslayout.line",
			"options": {
				"strokeWidth": 10,
				"strokeColor": "#235481",
				"strokeOpacity": 0.6
			}
		},
		"viz_TGzo2vYZ": {
			"type": "abslayout.line",
			"options": {
				"strokeWidth": 10,
				"strokeColor": "#235481",
				"strokeOpacity": 0.6
			}
		},
		"viz_SLxBj8Ee": {
			"type": "abslayout.line",
			"options": {
				"strokeWidth": 10,
				"strokeColor": "#235481",
				"strokeOpacity": 0.6
			}
		},
		"viz_085qKftN": {
			"type": "abslayout.line",
			"options": {
				"strokeWidth": 10,
				"strokeColor": "#235481",
				"strokeOpacity": 0.6
			}
		},
		"viz_GGwl9PY2": {
			"type": "viz.singlevalueicon",
			"options": {
				"showValue": false,
				"icon": "local://d16d4a11-755f-4849-8f20-9f412642cfc3",
				"backgroundColor": "transparent"
			}
		},
		"viz_aRhAs9Tq": {
			"type": "viz.singlevalueicon",
			"options": {
				"showValue": false,
				"icon": "local://d16d4a11-755f-4849-8f20-9f412642cfc3",
				"backgroundColor": "transparent"
			}
		},
		"viz_Ps5ZrK9X": {
			"type": "viz.singlevalueradial",
			"options": {
				"showTrendIndicator": true,
				"showSparkline": false,
				"backgroundColor": "#53a051"
			},
			"dataSources": {
				"primary": "search3"
			}
		},
		"viz_5n9RJIjr": {
			"type": "viz.singlevalueradial",
			"options": {
				"showTrendIndicator": true,
				"showSparkline": false,
				"backgroundColor": "#53a051"
			},
			"dataSources": {
				"primary": "search4"
			}
		},
		"viz_AHiXAHOD": {
			"type": "viz.text",
			"options": {
				"content": "DB2",
				"backgroundColor": "transparent",
				"color": "#ffffff",
				"fontSize": 36
			}
		},
		"viz_AHg2CvD5": {
			"type": "viz.text",
			"options": {
				"content": "DB1",
				"backgroundColor": "transparent",
				"color": "#ffffff",
				"fontSize": 36
			}
		},
		"viz_MydRasMv": {
			"type": "viz.text",
			"options": {
				"content": "Server 1",
				"backgroundColor": "transparent",
				"color": "#ffffff",
				"fontSize": 36
			}
		},
		"viz_Zuv8Ytql": {
			"type": "viz.text",
			"options": {
				"content": "Server 2",
				"backgroundColor": "transparent",
				"color": "#ffffff",
				"fontSize": 36
			}
		},
		"viz_HZczh1k6": {
			"type": "viz.text",
			"options": {
				"content": "Server 3",
				"backgroundColor": "transparent",
				"color": "#ffffff",
				"fontSize": 36
			}
		},
		"viz_kwfeeQD4": {
			"type": "viz.text",
			"options": {
				"content": "Server 4",
				"backgroundColor": "transparent",
				"color": "#ffffff",
				"fontSize": 36
			}
		},
		"viz_rnVz90sz": {
			"type": "viz.rectangle",
			"options": {
				"backgroundColor": "transparent",
				"stroke": "#ffffff",
				"fill": "#ffffff"
			}
		},
		"viz_gKoCuZ7H": {
			"type": "viz.rectangle",
			"options": {
				"backgroundColor": "transparent",
				"stroke": "#ffffff",
				"fill": "#ffffff"
			}
		},
		"viz_8n14AcSP": {
			"type": "viz.singlevalueicon",
			"options": {
				"showValue": false,
				"icon": "local://a3a2efa8-9e49-4421-bb3e-b000ab68179f",
				"backgroundColor": "transparent"
			}
		},
		"viz_vKdLLuYq": {
			"type": "viz.singlevalueicon",
			"options": {
				"showValue": false,
				"icon": "local://a3a2efa8-9e49-4421-bb3e-b000ab68179f",
				"backgroundColor": "transparent"
			}
		}
	},
	"dataSources": {
		"search1": {
			"name": "search1",
			"type": "ds.test",
			"options": {
				"data": {
					"fields": [
						{
							"name": "foo"
						},
						{
							"name": "bar"
						}
					],
					"columns": [
						[
							"10",
							"20",
							"30",
							"43",
							"34",
							"60",
							"70",
							"85",
							"90"
						],
						[
							"1",
							"2",
							"3",
							"4",
							"5",
							"6",
							"7",
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					"h": 50
				}
			},
			{
				"item": "viz_Zuv8Ytql",
				"type": "block",
				"position": {
					"x": 1290,
					"y": 570,
					"w": 140,
					"h": 50
				}
			},
			{
				"item": "viz_HZczh1k6",
				"type": "block",
				"position": {
					"x": 1520,
					"y": 940,
					"w": 140,
					"h": 50
				}
			},
			{
				"item": "viz_kwfeeQD4",
				"type": "block",
				"position": {
					"x": 1290,
					"y": 1310,
					"w": 140,
					"h": 50
				}
			},
			{
				"item": "viz_ojbxS3Z4",
				"type": "block",
				"position": {
					"x": 420,
					"y": 250,
					"w": 125,
					"h": 125
				}
			},
			{
				"item": "viz_hIYur5Qx",
				"type": "block",
				"position": {
					"x": 525,
					"y": 300,
					"w": 55,
					"h": 55
				}
			},
			{
				"item": "viz_vKdLLuYq",
				"type": "block",
				"position": {
					"x": 490,
					"y": 980,
					"w": 125,
					"h": 125
				}
			},
			{
				"item": "viz_pIAfk1qF",
				"type": "block",
				"position": {
					"x": 525,
					"y": 1010,
					"w": 55,
					"h": 55
				}
			}
		]
	},
	"title": "Exchange Environment Request Volume and Flow"
}

Step 2: Add icons and a background image

  1. Download and unzip the following image files to a convenient location on your computer.
  2. In the Background Image section of the Configuration panel, add the background.jpg image.
  3. In the editing toolbar, click the icon button A button with four shapes..
  4. Click browse... and add the following icons that you downloaded:
    • {}.svg
    • cellphone.svg
    • database.svg
    • laptop.svg
    • server.svg
    • screen.svg

    Some of the uploaded icons are white, so you must either find them by name or hover over them to see the images.

  5. Select an icon to add it to your glass table. Resize and position the icons to match the image above. Icons are always added to the top layer of the canvas. Use the action panel on the widget to reconfigure its layering.
  6. Click saveSave icon.when you're finished.

See also

You can also install the Content Pack for Example Glass Tables to get preconfigured beta glass tables directly into your ITSI environment. For more information, see About the Content Pack for Example Glass Tables.

Last modified on 24 August, 2020
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This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.5.0 Cloud only, 4.5.1 Cloud only, 4.6.0 Cloud only, 4.6.1 Cloud only, 4.6.2 Cloud only


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