Splunk® IT Service Intelligence

User Manual

Acrobat logo Download manual as PDF

Acrobat logo Download topic as PDF

Create a multi-KPI alert from a deep dive in ITSI

Create a multi-KPI alert from a deep dive if you're troubleshooting an issue in IT Service Intelligence (ITSI) and see a correlation between two or more KPIs. By creating an alert based on the correlated threshold values, you can be notified the next time a similar problem occurs.

Prerequisites

Requirement Description
ITSI role You have to log in as a user with the itoa_admin, itoa_team_admin, or itoa_analyst ITSI role to create a multi-KPI alert from a deep dive.

Steps

  1. Within a deep dive, select the boxes in KPI swim lanes you want to include in the multi-KPI alert.
  2. Select Bulk Actions > Create Multi-KPI Alert.
  3. The multi-KPI alerts workflow opens and the KPIs you selected are added for you. Complete the workflow to create the multi-KPI alert.
Itsi kpi alert.png

Next steps

To configure the multi-KPI alerts, see Create multi-KPI alerts in ITSI in the Service Insights manual.

Last modified on 08 October, 2020
PREVIOUS
Add entity and anomaly overlays to a deep dive in ITSI
  NEXT
Introduction to the dashboards available in ITSI

This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.5.0 Cloud only, 4.5.1 Cloud only, 4.6.0 Cloud only, 4.6.1 Cloud only, 4.6.2 Cloud only, 4.7.0


Was this documentation topic helpful?

You must be logged into splunk.com in order to post comments. Log in now.

Please try to keep this discussion focused on the content covered in this documentation topic. If you have a more general question about Splunk functionality or are experiencing a difficulty with Splunk, consider posting a question to Splunkbase Answers.

0 out of 1000 Characters