Splunk® IT Service Intelligence

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View log events for entities in ITSI

The Event Data Search dashboard in IT Service Intelligence (ITSI) displays the 100 most recent log events associated with an entity for the last 60 minutes. The dashboard provides a high-level overview of entity performance across your whole environment, regardless of the entity type you associated with the entity. The dashboard only populates for entities that have log data sources.

The Event Data Search dashboard uses entity aliases to aggregate recent log events. Entity aliases are field-value pairs that identify an entity. If you manually create or import entities, specify entity aliases when you bring them in to ITSI. Entities you create with entity integrations have default aliases to identify the entity with. If you don't include an entity alias for an entity, Event Data Search doesn't populate with any log events for the entity.

To populate the Event Data Search dashboard for an entity, ITSI runs a Splunk search that looks for every log event that contains at least one alias for the entity. For instance, ITSI could populate Event Data Search with a search for an entity's host:

"alabama.usa.com"

Note: This search doesn't include the index field while the Entity Analytics dashboard search does. This might lead to inconsistent logs for the two dashboards. For more information, see Analyze entity performance metrics in ITSI.

If an entity has multiple alias fields, the Splunk search separates each alias with an OR operator. You could open the search in the Search and Reporting app to view more events over a longer time period, and to further customize the search. Go to the Event Data Search tab for an entity to view the search and open it in the Search and Reporting app.

For more information about how ITSI visualizes entity data, see Overview of entity types in ITSI in the Entity Integrations Manual.

Access Event Data Search for an entity

Follow these steps to access the Event Data Search view for an entity.

  1. From the ITSI main menu, click Infrastructure Overview.
  2. Find and open the entity you want to analyze, filtering by dimensions if needed.
  3. Select the Event Data Search tab for the entity.
Last modified on 04 January, 2021
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This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.7.0, 4.7.1, 4.7.2


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