Splunk® IT Service Intelligence

Release Notes

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Fixed issues in Splunk IT Service Intelligence

Splunk IT Service Intelligence version 4.7.1 was released on December 3, 2020. This release includes fixes for the following issues. Issues are listed in all relevant sections, so some issues might appear more than once.

Backup/Restore and Migration Issues

Date resolved Issue number Description
2020-11-12 ITSI-8269 The default scheduled backup runs twice in the same day.

Bulk Import

Date resolved Issue number Description
2020-11-12 ITSI-6589 When a non-admin/sc-admin tries to create a recurring import, an error message states that the owner could not be updated to "nobody".

Notable Events

Date resolved Issue number Description
2020-11-11 ITSI-11620 Time-based action rules aren't triggered if the flow of events into an episode is paused.
2020-09-21 ITSI-10602 Episodes don't break even if they've existed for longer then the aggregation policy breaking criteria.

Notable Event Aggregation Policies

Date resolved Issue number Description
2020-11-11 ITSI-11620 Time-based action rules aren't triggered if the flow of events into an episode is paused.
2020-09-21 ITSI-10602 Episodes don't break even if they've existed for longer then the aggregation policy breaking criteria.

Glass Table

Date resolved Issue number Description
2020-10-19 ITSI-11502 Visualizations without a data source don't pass the global time range in the drilldown URL.

KPI Search Calculation

Date resolved Issue number Description
2020-11-10 ITSI-11102 KPI alerting fails to create notable events when the KPI severity changes to and from N/A.
2020-11-04 ITSI-11551 KPI alerting stops working after upgrade.

Service Analyzer

Date resolved Issue number Description
2020-11-13 ITSI-11113 On some instances, primarily Windows environments, the health of splunkd can impact certain searches, like those used in Service Analyzer, and cause them to return no results.
2020-11-12 ITSI-11828 The Service Analyzer doesn't allow for a custom metrics index because it's hardcoded for the itsi_summary_metrics index.

Uncategorized issues

Date resolved Issue number Description
2020-11-10 ITSI-11724 The entire entity import fails when an existing entity references a non-existent service, declaring unhelpful error.
2020-10-29 ITSI-10623 The Infrastructure Overview visualization X-axis is inconsistent.
Last modified on 13 April, 2021
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This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.7.1


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