Splunk® IT Service Intelligence

Administration Manual

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Use the ITSI SVC Statistics dashboard

The ITSI SVC Statistics dashboard enables you to view the total Splunk Virtual Core (SVC) usage for ITSI. An SVC is a unit of capabilities in Splunk Cloud that includes compute, memory, and I/O resources. To learn more about SVCs, see Understand Splunk Cloud performance considerations and SVC in the Splunk Cloud Admin manual.

The dashboard can be used as a reference to view the SVC breakdown for your ITSI instance by service tags. Clone and configure this dashboard to generate other breakdowns based on your organization's specific requirements.

Dashboard panels

Panel Description
ITSI SVC Entitlement Displays the number of SVCs assigned to your subscription per your license entitlement that are specific to ITSI. To display the ITSI SVC entitlement, duplicate the dashboard and edit the following search string in Source mode:

itsi_svc_entitled=svc_total_entitled*0.8

Replace svc_total_entitled*0.8 with the total SVC entitlement displayed in the Workload Pricing dashboard on the Splunk Cloud Monitoring Console. To learn more about the Workload Pricing dashboard, see the Workload Pricing dashboard.

ITSI SVC Usage In Last 7 Days The ITSI SVC is calculated as a portion of the total SVC entitlements. The percentage is calculated by dividing the number of scheduled ITSI searches by the total number of searches.

The diagram below shows a visual representation of the breakdown calculation: ITSISVC.png.

ITSI SVC Usage Breakdown by Service Tags In Last 24 Hours Displays a breakdown of SVC usage in the last 24 hours based on service tags. The breakdown is calculated by dividing the number of searches for a KPI by relevant service tags. Each KPI base search is linked to one or more services. For KPIs that share a service, the searches are divided by all tags on associated services. The GLOBAL service tag represents KPI searches that are not tagged. For more information about service tags, see Add tags to a service in ITSI.

The diagram below shows a visual representation of the breakdown calculation: A flow diagram that displays several magnifying glasses that represent searches. A line points to an icon that represents a KPI, and another line points to a widget icon that represents a service. Finally, another line points to service tags.

ITSI Search Breakdown By Service Tags In Last 7 Days Displays a breakdown of the number of ITSI searches in the last 7 days based on service tags. The breakdown is calculated by dividing the number of searches for a KPI by relevant service tags. Each KPI base search is linked to one or more services. For KPIs that share a service, the searches are divided by all tags on associated services.
ITSI SVC Breakdown By Service Tags In Last 7 Days

Displays a breakdown of SVC counts in the last 7 days based on service tags. The breakdown is calculated by dividing the number of searches for a KPI by relevant service tags.

Last modified on 25 January, 2021
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This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.8.0 Cloud only, 4.8.1 Cloud only, 4.9.0, 4.9.1


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