Splunk® Content Packs for ITSI and IT Essentials Work

Splunk Content Packs for ITSI and IT Essentials Work

Acrobat logo Download manual as PDF


Acrobat logo Download topic as PDF

KPI reference for the Content Pack for Third-party APM

The Content Pack for Third-party APM contains Applications Performance services and End-User Experience services. For each of these services, there are KPIs used to help you monitor the health of your applications. All parent and child services report up to the overall APM service at the top level.

APM Applications Performance Services and KPIs

Service KPI Description
APM_App_Response_Time


Thresholds: Low < 10 ms < Medium < 15m < High

APM_App_Response_Time Shows the combined application response time metric from all reporting APM vendors.
APM_App_Response_Time_AppDynamics Shows the application response time metric from AppDynamics.
APM_App_Response_Time_DynaTrace Shows the application response time metric from DynaTrace.
APM_App_Response_Time_New_Relic Shows the application response time metric from New Relic.
APM_App_Requests_Per_Minute


No predefined threshold

APM_App_Requests_Per_Minute Shows the combined application requests per minute from all reporting APM vendors.
APM_App_Requests_Per_Minute_AppDynamics Shows the application requests per minute from AppDynamics.
APM_App_Requests_Per_Minute_DynaTrace Shows the application requests per minute from DynaTrace.
APM_App_Requests_Per_Minute_New_Relic Shows the application requests per minute from New Relic.
APM_App_Health*


Thresholds: 0=Critical, 1=Normal, 2=Medium, 3=High

APM_App_Health Shows the combined application health metric from all reporting APM vendors.
APM_App_Health_AppDynamics Shows the application health metric from AppDynamics.
APM_App_Health_New_Relic Shows the application health metric from New Relic.
APM_App_Error_Rate


Thresholds: Normal <=0.01 < Low < 25 < Medium < 50 < High < 90 < Critical

APM_App_Error_Rate Shows the combined percentage of requests with errors over total requests for the application from all reporting APM vendors.
APM_App_Error_Rate_AppDynamics Shows the percentage of requests with errors over total requests for the application from AppDynamics.
APM_App_Error_Rate_DynaTrace Shows the percentage of requests with errors over total requests for the application from DynaTrace.
APM_App_Error_Rate_New_Relic Shows the percentage of requests with errors over total requests for the application from New Relic.
APM_App_Availability


Thresholds: availability 0=Critical, 1=Normal

APM_App_Availability Shows the combined application availability from all reporting APM vendors.
APM_Apps_Availability_AppDynamics Shows the application availability from AppDynamics.
APM_App_Availability_DynaTrace Shows the application availability from DynaTrace.
APM_App_Availability_New_Relic Shows the application availability from New Relic.
APM_App_Apdex_Score


Thresholds: A normal Apdex score ranks between 1.00 and 0.94, a low score ranks between 0.93 and 0.85, a medium score ranks between 0.84 and 0.70, a high score ranks between 0.69 and 0.49, and all scores ranking between 0.48 and zero are critical.

APM_App_Apdex_Score Shows the combined Apdex (Application Performance Index) score for the application for all reporting APM vendors. Apdex defines a standard method for reporting and comparing the performance of software applications with values between 0.0 and 1.0.
APM_App_Apdex_Score_DynaTrace Shows Apdex (Application Performance Index) score for the application from DynaTrace. Apdex defines a standard method for reporting and comparing the performance of software applications with values between 0.0 and 1.0.
APM_App_Apdex_Score_New_Relic Shows Apdex (Application Performance Index) score for the application from New Relic. Apdex defines a standard method for reporting and comparing the performance of software applications with values between 0.0 and 1.0.

APM End User Experience Services and KPIs

Service KPI Description
APM_EUEM_Response_Time


Thresholds: Low < 10 ms < Medium < 15 ms < High

APM_EUEM_Response_Time Shows the combined end-user response time from all reporting APM vendors.
APM_EUEM_Response_Time_AppDynamics Shows the end-user response time from AppDynamics.
APM_EUEM_Response_Time_DynaTrace Shows the end-user response time from DynaTrace.
APM_EUEM_Response_Time_New_Relic Shows the end-user response time from New Relic.
APM_EUEM_Requests_Per_Minute


Thresholds: Low < 10 ms < Medium < 15 ms < High

APM_EUEM_Requests_Per_Minute Shows the combined end-user requests per minute from all reporting APM vendors.
APM_EUEM_Requests_Per_Minute_AppDynamics Shows the end-user requests per minute from AppDynamics.
APM_EUEM_Requests_Per_Minute_DynaTrace Shows the end-user requests per minute from DynaTrace.
APM_EUEM_Requests_Per_Minute_New_Relic Shows the end-user requests per minute from New Relic.
APM_EUEM_Apdex_Score


Thresholds: A normal Apdex score ranks between 1.00 and 0.94, a low score ranks between 0.93 and 0.85, a medium score ranks between 0.84 and 0.70, a high score ranks between 0.69 and 0.49, and all scores ranking between 0.48 and zero are critical.

APM_EUEM_Apdex_Score Shows the combined Apdex (Application Performance Index) score for the application for all reporting APM vendors. Apdex defines a standard method for reporting and comparing the performance of software applications with values between 0.0 and 1.0.
APM_EUEM_Apdex_Score_DynaTrace Shows the Apdex (Application Performance Index) score for the application from DynaTrace. Apdex defines a standard method for reporting and comparing the performance of software applications with values between 0.0 and 1.0.
APM_EUEM_Apdex_Score_New_Relic Shows Apdex (Application Performance Index) score for the application from New Relic. Apdex defines a standard method for reporting and comparing the performance of software applications with values between 0.0 and 1.0.

* The application health isn't available for DynaTrace.
† The Apdex score isn't available for AppDynamics.

Last modified on 04 October, 2021
PREVIOUS
Troubleshoot the Content Pack for Third-party APM
  NEXT
About the Content Pack for Unix Dashboards and Reports

This documentation applies to the following versions of Splunk® Content Packs for ITSI and IT Essentials Work: current


Was this documentation topic helpful?

You must be logged into splunk.com in order to post comments. Log in now.

Please try to keep this discussion focused on the content covered in this documentation topic. If you have a more general question about Splunk functionality or are experiencing a difficulty with Splunk, consider posting a question to Splunkbase Answers.

0 out of 1000 Characters