Many critical problems in your IT environment are caused by issues outside of the application stack, such as a failure or change somewhere within the services provided by IT for use across applications and departments. The Content Pack for Shared IT Infrastructure Components supports approaches for mapping these dependencies within Splunk IT Service Intelligence (ITSI).
When you finish configuring this content pack, your IT department will have a central view of all IT alerts, changes, and tickets. This information is reflected with the Service Analyzer and glass table views. Use these dashboards to correlate shared IT issues with their impact on one or more business services.
On-premises users currently need to download the embedded backup ZIP file from the installation steps in the documentation and restore it in ITSI using the backup/restore functionality. The Content Library will be made available to on-premises users in a future release. See the installation instructions for this content pack to access the ZIP file.
The Content Pack for Shared IT Infrastructure Components contains the following objects:
- Multiple services in a dependency tree.
- A saved service analyzer view called
IT Infrastructurefiltered to IT services.
- A glass table called
IT Infrastructure Healthshowing per-domain health of IT services. The widgets drill down to the saved service analyzer.
Use the following table to determine ITSI version compatibility with various versions of the Content Pack for Shared IT Infrastructure Components:
|Content pack version||ITSI version|
|1.3.1||4.7.0 or higher|
|1.3.0||4.2.1 - 4.6.2|
- For ITSI deployment planning guidelines, see Plan your ITSI deployment in the Install and Upgrade manual.
- For ITSI version compatibility with Splunk Enterprise versions, see Splunk products version compatibility matrix.
- To access and install the content pack, see Install and configure the Content Pack for Shared IT Infrastructure Components.
Dashboard reference for the Content Pack for NetApp Data ONTAP Dashboards and Reports
Release notes for the Content Pack for Shared IT Infrastructure Components
This documentation applies to the following versions of Splunk® Content Packs for ITSI and IT Essentials Work: current