Splunk® Content Packs for ITSI and IT Essentials Work

Splunk Content Packs for ITSI and IT Essentials Work

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Migrate from the Splunk Supporting Add-on for VMware or the Splunk App for VMware to the Content Pack for VMware Dashboards and Reports

The Content Pack for Amazon Web Services Dashboards and Reports replicates the dashboards and reports available in the Splunk App for AWS. Migrate from the legacy app to the content pack to take advantage of a consolidated experience within one app, either ITSI or IT Essentials Work. In addition, you can upgrade all content packs by upgrading the one app, the Splunk App for Content Packs.

These migration steps describe the process for migration from the Splunk Supporting Add-on for VMware to the Content Pack for VMware Dashboards and Reports. If you are using the Splunk App for VMware and want to migrate to the content pack, you can follow these steps replacing Splunk App for VMware where the Splunk Supporting Add-on for VMware is mentioned.

Before you migrate

Before you migrate to the Content Pack for VMware Dashboards and Reports, review the dashboards included in the content pack in the Dashboard reference for the Content Pack for VMware Dashboards and Reports.

If you are currently using Splunk Supporting Add-on for VMware your deployment might look like this:

"Diagram of pre-migration deployment. Review the table that follows for more info."
Scheduler Data collection node indexer Search head
Splunk Add-on for VMware Metrics
Splunk Supporting Add-on for VMware

You have two options for migrating to the Content Pack for VMWare Dashboards and Reports.

  1. One option is to disable the Splunk supporting Add-on for VMware and use the same environment.
  2. Your second option is to configure Content Pack for VMware Dashboards and Reports in a new environment.

Disable the Splunk Supporting Add-on for VMware to use the same environment

The first option for migrating from the Splunk Supporting Add-on for VMware to the Content Pack for Amazon Web Services Dashboards and Reports is to disable the Splunk Supporting Add-on for VMware to use the same environment.

You can't enable the Splunk Supporting Add-on for VMware and the Content Pack for VMware Dashboards and Reports on the same search head. Both the add-on and the content pack use the same knowledge objects with the same definitions. If you enable both the add-on and the content pack on the same search head and perform different configurations, knowledge objects might conflict when storing or retrieving configurations. After disabling the Splunk Supporting Add-on for VMware, the associated dashboards and knowledge objects won't be accessible and the knowledge objects won't run or perform any action.

Disable the legacy app and install the Splunk App for Content Packs

Follow these steps to use your existing Splunk Supporting Add-on for VMware environment search heads to install Content Pack for VMware Dashboards and Reports:

  1. Disable the Splunk Supporting Add-on for VMware on the search head.
  2. Install ITSI or IT Essentials Work on the same search head with VMware data according to your type of deployment. Refer to these topics in the Splunk IT Service Intelligence Install and Upgrade manual:
    1. Install Splunk IT Service Intelligence on a single instance.
    2. Install Splunk IT Service intelligence in a distributed environment.
    3. Install IT Service Intelligence in a search head cluster environment.
    4. Install IT Essentials Work.
  3. Install the Splunk App for Content Packs on the search head.
  4. Start the search head.
  5. Push the bundle.

After following these steps, the Splunk deployment looks like this:

"Diagram of post-migration deployment. Review the table that follows for more info."
Scheduler Data collection node indexer Search head
Splunk Add-on for VMware Metrics
Splunk Supporting Add-on for VMware Disabled
ITSI or IT Essentials Work
Splunk App for Content Packs

Install and configure the content pack

  1. Ensure the VMware data collected using Splunk Add-on for VMware Metrics (v4.2.0 or higher) and is searchable from the search head where you installed the Splunk App for Content Packs
  2. Follow the steps in the Install and configure the Content Pack for VMware Dashboards and Reports topic.

Access the dashboards in the Content Pack for VMware Dashboards and Reports

You can now access the dashboards from the content pack:

  1. Log in to Splunk Web and open ITSI or IT Essentials Work.
  2. Go to Dashboards > Dashboards.
  3. From the list of dashboards, those with the suffix - VMware are from the Content Pack for VMware Dashboards and Reports. Select the dashboard name to open the dashboard.

Configure the Content Pack for VMware Dashboards and Reports in a new environment

The second option for migrating from the Splunk Supporting Add-on for VMware to the Content Pack for Amazon Web Services Dashboards and Reports is to configure the content pack in a new environment.

To configure the content pack in a new environment, create a test environment and perform these steps to set up the Content Pack for VMware Dashboards and Reports:

  1. Follow the steps in the Install and configure the Content Pack for VMware Dashboards and Reports topic.
  2. Migrate the content pack to your production environment.
Last modified on 25 August, 2021
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This documentation applies to the following versions of Splunk® Content Packs for ITSI and IT Essentials Work: current


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