Splunk® App for ServiceNow

Installation and Configuration Manual

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About the Splunk App for ServiceNow

The Splunk App for ServiceNow provides insight into incident, change, and event management processes in your ServiceNow instance.

The app includes:

  • A pre-built knowledge base of dashboards and reports that deliver real-time visibility into your environment.
  • Preconfigured data inputs for twenty ServiceNow database tables.
  • Support for creating custom data inputs from additional ServiceNow database tables.
  • A set of commands, alert actions, and scripts that allow you to perform push integration with ServiceNow.
  • CIM-compliant fields and tags so that you can integrate your ServiceNow data with your other infrastructure and IT operations data sources.

If you are a Splunk software admin, get the app on Splunkbase and proceed through this manual for detailed installation and configuration instructions.

If you are a Splunk software user, check out the user guide to get familiar with the dashboards.

Access the release notes for a list of new features and known issues in the current release.

Data the Splunk App for ServiceNow collects

This documentation applies to the following versions of Splunk® App for ServiceNow: 4.0.0, 4.0.1, 4.0.2, 4.0.3

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