Splunk® App for ServiceNow

Installation and Configuration Manual

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Data the Splunk App for ServiceNow collects

The Splunk App for ServiceNow collects the following data from your ServiceNow environment by default. Start collecting this data by configuring the app, then explore the relevant dashboards to access your data. For more information about which dashboards these source types support, see "Inputs overview for the Splunk App for ServiceNow".

You can also search for data using the associated source type. When possible, the Splunk App for ServiceNow tags the data for compliance with the Splunk Common Information Model, making it easy to integrate data from your ServiceNow environment with your other security and infrastructure data in the Splunk platform using your own custom dashboards or those provided by other Splunk apps.

Database table name Source Type CIM compliance
change_request snow:change_request Ticket Management (Change)
change_task snow:change_task Ticket Management (Change)
cmdb_ci_app_server snow:cmdb_ci_app_server N/A
cmdb_ci_db_instance snow:cmdb_ci_db_instance N/A
cmdb_ci_infra_service snow:cmdb_ci_infra_service N/A
cmdb_ci snow:cmdb_ci N/A
cmdb_ci_server snow:cmdb_ci_server N/A
cmdb_ci_service snow:cmdb_ci_service N/A
cmdb_ci_vm snow:cmdb_ci_vm N/A
cmdb_ci_rel_ci snow:cmdb_ci_rel_ci N/A
cmn_location snow:cmn_location N/A
em_event snow:em_event N/A
incident snow:incident Ticket Management (Incident)
problem snow:problem Ticket Management (Problem)
sys_audit snow:sys_audit N/A
sys_choice snow:sys_choice N/A
sys_user_group snow:sys_user_group N/A
sys_user snow:sys_user N/A
syslog snow:syslog N/A
syslog_transaction snow:syslog_transaction N/A

Refer to http://wiki.servicenow.com/index.php?title=Tables_and_Classes for more information about the ServiceNow database tables.

You can also add your own custom inputs based on other database tables by following the directions in "Configure custom inputs for the Splunk App for ServiceNow"

About the Splunk App for ServiceNow
Hardware and software requirements for the Splunk App for ServiceNow

This documentation applies to the following versions of Splunk® App for ServiceNow: 4.0.0, 4.0.1, 4.0.2, 4.0.3

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