Community support

Community support

noun

A support service level that entitles the user to public information sources for questions about Splunk Enterprise. A Splunk Enterprise or Splunk Light user with Community support will not have direct access to the Customer Support team. Support resources for answers to technical questions include Answers, the Documentation, an IRC channel (#splunk) and a Community Wiki.

For more information

From Splunk.com:

• Support and Services
• Support Programs