Review mean time to acknowledge and respond and other incident response stats đź”—
On the Incidents and Alerts tabs in Incident Intelligence, use the following incident statistics to track your organization’s incident response performance.
Statistic |
Description |
|---|---|
Triggered incidents |
The current number of incidents with the triggered status for your organization. |
Acknowledged incidents |
The current number of incidents with the acknowledged status for your organization. |
Resolved incidents |
The current number of incidents with the resolved status for your organization. |
Dismissed incidents |
The current number of incidents with the dismissed status for your organization. |
Mean time to acknowledge (MTTA) |
The average amount of time in minutes taken to acknowledge an incident for your organization. |
Mean time to resolve (MTTR) |
The average amount of time in minutes taken to resolve an incident for your organization. |