Release notes for the Content Pack for ITE Work Alert Routing

Version 1.0.1 of the Content Pack for ITE Work Alert Routing was released on October 28, 2021. Here's what's new in each version of the Content Pack for ITE Work Alert Routing.

Version 1.0.1

The following features of version 1.0.1 of the Content Pack for ITE Work Alert Routing are included in version 1.4.0 of the Splunk App for Content Packs:

New feature or enhancement	Description
Updated the content pack name	The Content Pack for Alert Routing was renamed to Content Pack for ITE Work Alert Routing to eliminate confusion with the Content Pack for ITSI Monitoring and Alerting.

Version 1.0.0

These following features of version 1.0.0 of the Content Pack for ITE Work Alert Routing are included in version 1.3.0 of the Splunk App for Content Packs:

New feature or enhancement	Description
Four searches	Four alert action generator searches can be enabled to generate the alert actions you want to trigger. The following are the potential actions and the corresponding search: Send an email: ITE Work - Email Alert Action Generator Create an incident in Splunk On-Call: IT Essentials Work - Splunk OnCall Alert Action Generator Create an incident in ServiceNow: IT Essentials Work - ServiceNow Alert Action Generator Execute a custom script or action: IT Essentials Work - Custom Alert Action Generator
Two search macros	One search macro for including the URI for the Splunk search head to allow for quick navigation from the alert to the entity health in IT Essentials Work. And another search macro that is used to lookup the alert_routing configuration from the entity.