Splunk® IT Service Intelligence

Release Notes

Splunk IT Service Intelligence (ITSI) version 4.11.x reached its End of Life on December 6, 2023. See the Splunk Software Support Policy for details. For information about upgrading to a supported version, see Before you upgrade IT Service Intelligence.
This documentation does not apply to the most recent version of Splunk® IT Service Intelligence. For documentation on the most recent version, go to the latest release.

Fixed issues in Splunk IT Service Intelligence

Splunk IT Service Intelligence (ITSI) version 4.11.0 was released on December 8, 2021.

This release includes fixes for the following issues. Issues are listed in all relevant sections, so some issues might appear more than once.

Service Analyzer

Date resolved Issue number Description
2021-09-15 ITSI-17989 KPI Base Search Name is limited to about 70 characters.

Backup/Restore and Migration Issues

Date resolved Issue number Description
2021-08-27 ITSI-10232 When restoring a backup, the action.itsi_event_generator.param.editor field is missing in the correlation search.

Notable Events

Date resolved Issue number Description
2021-10-04 ITSI-18910 For fresh ITSI install, populate installed_version and old_version values
2021-09-27 ITSI-18760 Episode events timeline showing unknown alarm states
2021-09-24 ITSI-18828 Alerts and Episodes unable to search by field key/value

Glass Table

Date resolved Issue number Description
2021-11-01 ITSI-19419 Glass table drilldown to saved service analyzer doesn't work correctly
2021-08-18 ITSI-18306 "Service not found" error when switching services in Glass Tables if the service isn't included in the first 100 services

Service Analyzer

Date resolved Issue number Description
2021-10-28 ITSI-18101 Service Analyzer Entity Panel always shows N/A after selecting a KPI that is N/A

Predictive Analytics

Date resolved Issue number Description
2021-10-06 ITSI-17856 Security warning in Predictive Analytics search - fit command

Uncategorized issues

Date resolved Issue number Description
2021-10-07 ITSI-18967, ITSI-19697 Content Pack upgrade fails as already installed ITSI objects are not shown as "Already Present" in Content Pack UI during upgrade scenario for CP present in Content library
2021-10-07 ITSI-19103, ITSI-19699 Data Integration UI is not showing all content pack chiclets
2021-10-03 ITSI-5553 When you restore any service from a partial backup, the restore changes the thresholds of other services.
2021-09-28 ITSI-18876 Multi word entity titles in Entity Rules are broken in 4.10.x upon import....
2021-09-02 ITSI-18527, ITSI-18713 Entity Cohesion Anomaly Detection showing "No recommendation"
2021-08-22 ITSI-17901 After installing IT Essentials Work, receive an error of ERROR ExecProcessor - message from ""C:\Program Files\Splunk\bin\Python3.exe"
2021-08-19 ITSI-17254 Alerts severity filter on entity overview should filter by entity id/key instead of title
2021-08-19 ITSI-17255 Backend: Filtering alerts by entity title or entity id will retrieve alerts for an entity even when there is no alert configured for that type
2021-08-04 ITSI-17898 Hide / Show dashboard button behavior is not working properly when creating Episode Review views.
2021-07-19 ITSI-14805 ITSI Refresher feature is dead - error message shown for ITSI: Unable to initialize modular input...itsi_refresher
Last modified on 08 February, 2023
New features in Splunk IT Service Intelligence   Known issues in Splunk IT Service Intelligence

This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.11.0

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