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Splunk IT Service Intelligence (ITSI) version 4.11.x reached its End of Life on December 6, 2023. See the Splunk Software Support Policy for details. For information about upgrading to a supported version, see Before you upgrade IT Service Intelligence.
This documentation does not apply to the most recent version of Splunk® IT Service Intelligence.
For documentation on the most recent version, go to the latest release.
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Fixed issues in Splunk IT Service Intelligence
Splunk IT Service Intelligence (ITSI) version 4.11.0 was released on December 8, 2021.
This release includes fixes for the following issues. Issues are listed in all relevant sections, so some issues might appear more than once.
Service Analyzer
| Date resolved | Issue number | Description |
|---|---|---|
| 2021-09-15 | ITSI-17989 | KPI Base Search Name is limited to about 70 characters. |
Backup/Restore and Migration Issues
| Date resolved | Issue number | Description |
|---|---|---|
| 2021-08-27 | ITSI-10232 | When restoring a backup, the action.itsi_event_generator.param.editor field is missing in the correlation search. |
Notable Events
| Date resolved | Issue number | Description |
|---|---|---|
| 2021-10-04 | ITSI-18910 | For fresh ITSI install, populate installed_version and old_version values |
| 2021-09-27 | ITSI-18760 | Episode events timeline showing unknown alarm states |
| 2021-09-24 | ITSI-18828 | Alerts and Episodes unable to search by field key/value |
Glass Table
| Date resolved | Issue number | Description |
|---|---|---|
| 2021-11-01 | ITSI-19419 | Glass table drilldown to saved service analyzer doesn't work correctly |
| 2021-08-18 | ITSI-18306 | "Service not found" error when switching services in Glass Tables if the service isn't included in the first 100 services |
Service Analyzer
| Date resolved | Issue number | Description |
|---|---|---|
| 2021-10-28 | ITSI-18101 | Service Analyzer Entity Panel always shows N/A after selecting a KPI that is N/A |
Predictive Analytics
| Date resolved | Issue number | Description |
|---|---|---|
| 2021-10-06 | ITSI-17856 | Security warning in Predictive Analytics search - fit command |
Uncategorized issues
| Date resolved | Issue number | Description |
|---|---|---|
| 2021-10-07 | ITSI-18967, ITSI-19697 | Content Pack upgrade fails as already installed ITSI objects are not shown as "Already Present" in Content Pack UI during upgrade scenario for CP present in Content library |
| 2021-10-07 | ITSI-19103, ITSI-19699 | Data Integration UI is not showing all content pack chiclets |
| 2021-10-03 | ITSI-5553 | When you restore any service from a partial backup, the restore changes the thresholds of other services. |
| 2021-09-28 | ITSI-18876 | Multi word entity titles in Entity Rules are broken in 4.10.x upon import.... |
| 2021-09-02 | ITSI-18527, ITSI-18713 | Entity Cohesion Anomaly Detection showing "No recommendation" |
| 2021-08-22 | ITSI-17901 | After installing IT Essentials Work, receive an error of ERROR ExecProcessor - message from ""C:\Program Files\Splunk\bin\Python3.exe" |
| 2021-08-19 | ITSI-17254 | Alerts severity filter on entity overview should filter by entity id/key instead of title |
| 2021-08-19 | ITSI-17255 | Backend: Filtering alerts by entity title or entity id will retrieve alerts for an entity even when there is no alert configured for that type |
| 2021-08-04 | ITSI-17898 | Hide / Show dashboard button behavior is not working properly when creating Episode Review views. |
| 2021-07-19 | ITSI-14805 | ITSI Refresher feature is dead - error message shown for ITSI: Unable to initialize modular input...itsi_refresher |
Last modified on 08 February, 2023
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This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.11.0
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