Splunk® IT Service Intelligence

Release Notes

Splunk IT Service Intelligence (ITSI) version 4.11.x reached its End of Life on December 6, 2023. See the Splunk Software Support Policy for details. For information about upgrading to a supported version, see Before you upgrade IT Service Intelligence.
This documentation does not apply to the most recent version of Splunk® IT Service Intelligence. For documentation on the most recent version, go to the latest release.

Fixed issues in Splunk IT Service Intelligence

Splunk IT Service Intelligence (ITSI) version 4.11.6 was released on July 25, 2022. It includes fixes for the following issues:

Notable Events

Date resolved Issue number Description
2022-07-13 ITSI-24808 ITSI rules of episode breaking conditions don't work
2022-07-12 ITSI-24871 NEAP breaking criteria not obeying OR condition when time based conditions are selected

Notable Event Aggregation Policies

Date resolved Issue number Description
2022-07-13 ITSI-24808 ITSI rules of episode breaking conditions don't work
2022-07-12 ITSI-24871 NEAP breaking criteria not obeying OR condition when time based conditions are selected

KPI Base Searches

Date resolved Issue number Description
2022-06-09 ITSI-24346 KPI Reports Incorrect Values due to Auto-Generated Entity Filtering Logic

KPI Search Calculation

Date resolved Issue number Description
2022-06-23 ITSI-24437 KPI with split by entity stops working after upgrade to 4.11.5.
2022-06-09 ITSI-24346 KPI Reports Incorrect Values due to Auto-Generated Entity Filtering Logic

Uncategorized issues

Date resolved Issue number Description
2022-07-19 ITSI-24985 Entities don't retain metadata on becoming inactive for conflict resolution of type replace.
Last modified on 01 August, 2022
New features in Splunk IT Service Intelligence   Known issues in Splunk IT Service Intelligence

This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.11.6

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