Troubleshoot the Splunk Add-on for Infoblox

General troubleshooting

For helpful troubleshooting tips that you can apply to all add-ons, see "Troubleshoot add-ons" in Splunk Add-ons. For additional resources, see "Support and resource links for add-ons" in Splunk Add-ons.

Data ingestion problems

Verify that you have configured the input correctly by confirming that:

• you have configured the correct IP address of the Splunk platform node responsible for data collection in your Infoblox NIOS configuration.
• the port that you configured in your Infoblox NIOS configuration matches the port you configured in your syslog input configuration.
• the port that you are using for this input does not conflict with any other inputs.
• If monitored through TCP or UDP, the input is configured to set the source type to infoblox:port and if monitored through file monitoring, the input is configured to set the source type to infoblox:file.
• you are searching the correct index. By default, this add-on uses the main index.