Troubleshoot the Splunk Add-on for Sophos

General troubleshooting

For helpful troubleshooting tips that you can apply to all add-ons, see "Troubleshoot add-ons". You can also access these support and resource links.

Cannot launch add-on

This add-on does not have views and is not intended to be visible in Splunk Web. If you are trying to launch or load views for this add-on and you are experiencing results you do not expect, turn off visibility for the add-on.

For more details about add-on visibility and instructions for turning visibility off, see Troubleshoot add-ons in Splunk Add-ons.