Troubleshoot the Splunk App for Content Packs

The green checkmark still displays on the content pack tile after deleting all knowledge objects included in a content pack

Problem

After deleting all knowledge objects included in a content pack, the green checkmark still displays on the content pack tile.

Cause

The status of the content pack tile, which determines whether a green checkmark displays, is updated by the itsi_content_packs_status_update saved search. This saved search is executed every 30 mins.

Solution

You can can manually run the itsi_content_packs_status_update saved search or wait for 30 mins for the status of the content pack tile to update.