Splunk® App for Content Packs

Release Notes

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This documentation does not apply to the most recent version of Splunk® App for Content Packs. For documentation on the most recent version, go to the latest release.
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Known issues in the Splunk App for Content Packs

This version of the app has the following reported known issues. If no issues appear below, no issues have yet been reported.


Date filed Issue number Description
2023-01-12 ITSI-28011 [Synthetics CP] Vital Metrics do not populate for all entity types in Synthetics CP.
2023-01-06 ITSI-27929 [Synthetics CP] Unable to enable service and delete KPI base search as KPI ID length hits the 100 character limit.
2023-01-05 ITSI-27887 [Synthetics CP] Unable to open "Web Optimization Scores" Dashboard from Entity Detail Page for entities of Type "Web Optimization Test (Rigor)".
2023-01-05 ITSI-27885 [Synthetics CP] Entity Discovery search "ITSI Import Objects - SSM_get_entities_wo" throws error in "synthetics" command.
2023-02-07 ITSI-28519 Empty Ellipse visualization is brought to the front in the Glass Tables of Observability CP after upgrading ITSI.
2023-01-04 ITSI-27876 Empty Ellipse visualization is brought to the front in the Glass Tables of Microsoft 365 CP after upgrading ITSI.
2023-01-04 ITSI-27875 [M365 CP] Source Code of "M365 Incident and Message Dashboard" Glass Table of Microsoft 365 CP is not editable.
2023-01-04 ITSI-27873 Title of the Glass Tables of the Content Packs will not be shown when installed in ITSI v4.16.0.
2023-01-04 ITSI-27871 [Monitoring Pivotal Cloud Foundry CP] Glass Tables of Cloud Foundry Content Pack are not visible when installed in ITSI 4.16.0.
2022-12-08 ITSI-27615 [AWS Content Pack] Custom command calculateri doesn't work for newly added instance sizes by AWS (like 9xlarge, 18xlarge)
2022-09-01 ITSI-25976 "Select Incident Priority" Dropdown of "ServiceNow - Incident Inspector" Dashboard is not working properly when we select "Equals" based filter.
2022-05-24 ITSI-24343 Observability Cloud Content Pack: Some Panels of Glass Table are redirecting to the parent service.
2022-05-24 ITSI-24338 Entity Overview Dashboard Issues : ITSI Timepicker is not synced with the dropdown of RUM Dashboards.
2022-04-07 ITSI-22848 KPI Base Search SPLK-Indexer.FutureTime has invalid timerange (latest=+18y@y) in search query.
2022-03-11 ITSI-22491 "ServiceNow - Service Analyzer" does not exclude KPIs/Services of other content packs.
2022-03-11 ITSI-22490 Panels of Glass Table of ServiceNow content pack are opening in Infrastructure overview dashboard instead of Service Analyzer and drilldown behavior is non-uniform.
2022-03-11 ITSI-22487 Lookups used in the Dashboards do not have corresponding savedsearches to populate the data.
2022-02-18 ITSI-22172 Service Incident has an entity rule defined based on entity title but does not make use of entity filtering.
2022-02-18 ITSI-22169 [ContentPack for ServiceNow] Service Incidents, KPI Incidents Closed (1h): search does not calculate the number of closed incidents within the last hour correctly.
2022-02-18 ITSI-22168 Service Incidents, KPI Incidents New (1h): search does not calculate the number of newly created incidents within the last hour correctly.
2022-02-18 ITSI-22166 Wrong search for entity type SNOW Incident, vital metric Total Incidents (1h).
2022-02-18 ITSI-22165 All searches should use the itsi-cp-servicenow-indexes macro.
2022-01-05 ITSI-20984 Content pack installed Base searches hit the 100 character limit.


Workaround:

  1. .Clone the KPI Base Search affected by this issue.
  2. Identify the Services that are consuming the KPI Base Search results by following the steps below:
    1. Go to ITSI > Configuration > KPI Base Searches
    2. Click on the KPI Base Search affected by this issue.
    3. Go to the Dependent KPIs section.
    4. Identify the list of KPIs and Services dependent on the KPI Base Searches from the list.
  3. Replace the KPI Base Search present in the Service with the Cloned KPI Base Search.

After following steps above, KPIs of the Service should be populated.

Last modified on 02 February, 2024
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This documentation applies to the following versions of Splunk® App for Content Packs: 1.9.0


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