Splunk® SOAR (On-premises)

Release Notes

As of version 6.4.0, the visual editor for classic playbooks is no longer part of Splunk SOAR. Before upgrading, convert your classic playbooks to modern mode. Your classic playbooks will continue to run and you can view and edit them in the SOAR Python code editor.
For details, see:
This documentation does not apply to the most recent version of Splunk® SOAR (On-premises). For documentation on the most recent version, go to the latest release.

Known issues for

Release 6.3.1

Splunk SOAR version 6.3.1 includes the following known issues.

Date filed Issue number Description
2025-04-10 PSAAS-22900 Deleting the internal SystemSettings.email_asset object cascades, deleting all SystemSettings objects.
2025-04-01 PSAAS-22727 action_result.summary.responder_email datapath is not populated
2025-03-31 PSAAS-22699 action_result.summary.responder_email datapath is not populated
2025-03-17 PSAAS-22485 Usernames containing commas (,) causing prompt block execution failures in playbooks
2025-03-03 PSAAS-22258 Report pdf fails to download

Workaround:
Take a snap of your environment before you follow these steps.
  1. Verify which wkhtmltopdf package to download.
    https://github.com/wkhtmltopdf/packaging/releases/0.12.6-1
  2. From the SOAR CLI download wkhtmltopdf: (example shown is for Centos/RHEL 8)
    wget https://github.com/wkhtmltopdf/packaging/releases/0.12.6-1/wkhtmltox-0.12.6-1.centos8.x86_64.rpm
  3. Yum install any required dependancies. (example shown is for a default install of Centos 8)
    yum install -y libX11 libXext libXrender libjpeg xorg-x11-fonts-75dpi xorg-x11-fonts-Type1
  4. Install wkhtmltopdf:
    rpm -Uvh wkhtmltox-0.12.6-1.centos8.x86_64.rpm
  5. Symlink wkhtmltopdf to /usr/bin:
    ln -s /usr/local/bin/wkhtmlto* /usr/bin/
  6. Restart SOAR. (example shown uses the default SOAR install path)
    /opt/phantom/bin/stop_phantom.sh && /opt/phantom/bin/start_phantom.sh

2025-02-28 PSAAS-22217 Notes editing in events reverts if you switch tabs before saving
2025-02-06 PSAAS-21951 VPE: Prompt "markdown supported" is appended to question for response type "1-100" and "Custom Range"
2025-02-01 PSAAS-21762 Mobile: App cannot display any data (events, etc) from registered Soar instance
2025-01-15 PSAAS-21401 Executive report: Closed events over time chart does not display properly
2025-01-10 PSAAS-21345 Data preview is not refreshing the start block information when a new playbook is ran

Workaround:
Refresh the page after running a playbook to observe a change in the container.
2025-01-02 PSAAS-21211 Playbook's loop exit condition uses stale container data when determining whether to exit
2024-12-19 PSAAS-21155 VPE: Python editor and canvas are disabled when all python code is removed
2024-12-03 PSAAS-20901 supervisord failing to start on warm standby instance
2024-11-20 PSAAS-20760 Restarting phantom with telemetry off stops logs from being written to spawn.log
2024-11-18 PSAAS-20667 VPE: Creating a new CEF field in datapath menu doesn't appear editable
2024-11-13 PSAAS-20654 Shutting down/restarting the system in a SOAR cluster without first shutting down SOAR caused ingestion intervals to be delayed

Workaround:
Clear stale Ingestion status records from the database by running the following sql:

{noformat}UPDATE ingestion_status SET status='failed', task_state='finished' WHERE status='running' AND start_time < now() - Interval '24 hours';{noformat}

The above will only mark records that are older than 24 hours as failed.

Alternatively, disable polling on old assets and create new ones.

2024-11-06 PSAAS-20437 VPE: 'Key' field not editable

Workaround:
Copy the information you want to add and paste it into the key field. Right-click or control-click your mouse and select the Paste option from the context menu. Keyboard shortcuts do not work to paste information into this field.
2024-10-28 PSAAS-20299 VPE: Slider bar in Debugger tab is too tiny to control
2024-10-21 PSAAS-20147 VPE doesn't prevent user from spamming "Save and run" button, which can overload SOAR
2024-10-18 PSAAS-20124 Currently selected block in VPE may not be highlighted correctly
2024-10-16 PSAAS-20077, PSAAS-20465 VPE: Debugger Logs get messed up with regular log statements

Workaround:
The user has to have enough understanding of SOAR to navigate how the debugger has messed up and extract the right data
2024-10-15 PSAAS-20040 VPE: Order of blocks within Block results tab is incorrect

Workaround:
Customer can still accomplish flow
2024-10-11 PSAAS-20016 SOAR Upgrade failure due to attempting to install SOAR when SOAR has already been installed
2024-10-04 PSAAS-19942 /opt/phantom/var/log/nginx/error.log is hard coded in config leads to error: No such file or directory
2024-09-27 PSAAS-19843 Playbook-type blocks: cannot filter on known data types, some input datapaths cannot be copied

Workaround:
Do not use the known data types filter.
To copy a datapath, use the datapath picker in the configuration panel on the left of the screen.
2024-09-12 PSAAS-19457 phantom.get_notes() fails with "failed to retrieve note Error: That page contains no results" when number of notes is multiple of page size
2024-04-17 PSAAS-17305 REST APIs with pagination give a 400 error
2024-03-25 PSAAS-16959 Enabling the Secret Flag in Global Environment Variables Causes Automation Broker Test Connectivity/Poll Now to Fail

Workaround:
Remove the secret flag from all global environment variables for Test Connectivity to work with AB.
2024-03-13 PSAAS-16695 VPE: Action block using Splunk app marked unconfigured when optional parameters not specified
2024-03-06 PSAAS-16642 VPE: Deleting conditions from a filter block changes the conditions for downstream blocks instead of deleting them

Workaround:
If you have already deleted multiple conditions in the filter block configuration panel:

If you have multiple condition labels on the connections downstream from the filter block, check to see if the labels match the conditions you specified in the filter block configuration panel.

  • If the conditions match: No further action is required.
  • If the conditions do not match: For all downstream connections, re-select the condition labels to match the conditions in the filter block configuration panel.

2024-02-22 PSAAS-16477 Podman does not currently work with redirected image URLs due to Docker Hub authentication token changes

Workaround:
Manually change the image: line in docker-compose.yaml to point to docker.io/phantomsaas/automation_broker:<$SOAR_VERSION>.
2024-01-30 PSAAS-16206 Global Environment Variables are incorrectly applied by the Automation Broker when the variable is named as all lowercase letters

Workaround:
Use uppercase letters only.
2023-08-25 PSAAS-14609 Automation Broker: Broker status should be updated if the broker directory is no longer present
Last modified on 10 April, 2025
Welcome to Splunk SOAR (On-premises) 6.3.1   Fixed issues for

This documentation applies to the following versions of Splunk® SOAR (On-premises): 6.3.1

Acrobat logo Download manual
Acrobat logo Download this page

Please expect delayed responses to documentation feedback while the team migrates content to a new system. We value your input and thank you for your patience as we work to provide you with an improved content experience!

Was this topic useful?







You must be logged into splunk.com in order to post comments. Log in now.

Please try to keep this discussion focused on the content covered in this documentation topic. If you have a more general question about Splunk functionality or are experiencing a difficulty with Splunk, consider posting a question to Splunkbase Answers.

0 out of 1000 Characters