Splunk® Enterprise

Securing the Splunk Platform

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Splunk Enterprise version 7.1 is no longer supported as of October 31, 2020. See the Splunk Software Support Policy for details. For information about upgrading to a supported version, see How to upgrade Splunk Enterprise.
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Troubleshoot your Splunk Web authentication

If you are unable to verify your certificate configuration, you can use the web_service.log in $SPLUNK_HOME/var/log/splunk to view and troubleshoot any errors that occur upon restart.

Look for SSL configuration warnings. For example, if you provide an incorrect path to the server certificate declared in serverCert, Splunk Web fails to start and the following error appears:

2010-12-21 16:25:02,804 ERROR [4d11455df3182e6710] root:442 - [Errno 2] No such file or directory: '/opt/splunk/share/splunk/mycerts/mySplunkWebCertificate.pem'

Note: If the private key is provided in privKeyPath is password protected, no error is provided but your browser won't load Splunk Web.

See Self-sign certificates for Splunk Web or Get certificates signed by a third party for Splunk Web for information about removing your password.

Last modified on 26 September, 2016
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This documentation applies to the following versions of Splunk® Enterprise: 6.3.0, 6.3.1, 6.3.2, 6.3.3, 6.3.4, 6.3.5, 6.3.6, 6.3.7, 6.3.8, 6.3.9, 6.3.10, 6.3.11, 6.3.12, 6.3.13, 6.3.14, 6.4.0, 6.4.1, 6.4.2, 6.4.3, 6.4.4, 6.4.5, 6.4.6, 6.4.7, 6.4.8, 6.4.9, 6.4.10, 6.4.11, 6.5.0, 6.5.1, 6.5.2, 6.5.3, 6.5.4, 6.5.5, 6.5.6, 6.5.7, 6.5.8, 6.5.9, 6.5.10, 6.6.0, 6.6.1, 6.6.2, 6.6.3, 6.6.4, 6.6.5, 6.6.6, 6.6.7, 6.6.8, 6.6.9, 6.6.10, 6.6.11, 6.6.12, 7.0.0, 7.0.1, 7.0.2, 7.0.3, 7.0.4, 7.0.5, 7.0.6, 7.0.7, 7.0.8, 7.0.9, 7.0.10, 7.0.11, 7.0.13, 7.1.0, 7.1.1, 7.1.2, 7.1.3, 7.1.4, 7.1.5, 7.1.6, 7.1.7, 7.1.8, 7.1.9, 7.1.10, 7.2.0, 7.2.1, 7.2.2, 7.2.3, 7.2.4, 7.2.5, 7.2.6, 7.2.7, 7.2.8, 7.2.9, 7.2.10, 7.3.0, 7.3.1, 7.3.2, 7.3.3, 7.3.4, 7.3.5, 7.3.6, 7.3.7, 7.3.8, 8.0.0, 8.0.1, 8.0.2, 8.0.3, 8.0.4, 8.0.5, 8.0.6, 8.0.7, 8.1.0


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