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Troubleshoot the license usage report view
No results in Previous 30 Days tab
A lack of results in the panels of the Previous 30 Days view of the license usage report view indicates that the license master cannot find events from its own $SPLUNK_HOME/var/log/splunk/license_usage.log file.
This situation typically has one of these causes:
- The license master is configured to forward its events to indexers, but it has not been configured as a search head to those indexers. This is remedied by adding as its search peers all indexers that the license master is forwarding events to.
- The license master is not reading (and therefore, not indexing) events from its own
$SPLUNK_HOME/var/log/splunkdirectory. This can happen if the[monitor://$SPLUNK_HOME/var/log/splunk]default data input is disabled for some reason.
You might also have a gap in your data if your license master is down at midnight.
Single-source type license limitations
An instance that has both a single-source type license and an Enterprise license does not always show accurate information.
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This documentation applies to the following versions of Splunk® Enterprise: 6.3.0, 6.3.1, 6.3.2, 6.3.3, 6.3.4, 6.3.5, 6.3.6, 6.3.7, 6.3.8, 6.3.9, 6.3.10, 6.3.11, 6.3.12, 6.3.13, 6.3.14, 6.4.0, 6.4.1, 6.4.2, 6.4.3, 6.4.4, 6.4.5, 6.4.6, 6.4.7, 6.4.8, 6.4.9, 6.4.10, 6.4.11, 6.5.0, 6.5.1, 6.5.2, 6.5.3, 6.5.4, 6.5.5, 6.5.6, 6.5.7, 6.5.8, 6.5.9, 6.5.10, 6.6.0, 6.6.1, 6.6.2, 6.6.3, 6.6.4, 6.6.5, 6.6.6, 6.6.7, 6.6.8, 6.6.9, 6.6.10, 6.6.11, 6.6.12, 7.0.0, 7.0.1, 7.0.2, 7.0.3, 7.0.4, 7.0.5, 7.0.6, 7.0.7, 7.0.8, 7.0.9, 7.0.10, 7.0.11, 7.0.13, 7.1.0, 7.1.1, 7.1.2, 7.1.3, 7.1.4, 7.1.5, 7.1.6, 7.1.7, 7.1.8, 7.1.9, 7.1.10, 7.2.0, 7.2.1, 7.2.2, 7.2.3, 7.2.4, 7.2.5, 7.2.6, 7.2.7, 7.2.8, 7.2.9, 7.2.10, 7.3.0, 7.3.1, 7.3.2, 7.3.3, 7.3.4, 7.3.5, 7.3.6, 8.0.0, 8.0.1, 8.0.2, 8.0.3, 8.0.4, 8.0.5
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