Splunk® Enterprise

Getting Data In

Splunk Enterprise version 7.3 is no longer supported as of October 22, 2021. See the Splunk Software Support Policy for details. For information about upgrading to a supported version, see How to upgrade Splunk Enterprise.
This documentation does not apply to the most recent version of Splunk® Enterprise. For documentation on the most recent version, go to the latest release.

Troubleshoot the input process

This topic discusses some initial steps you can take to troubleshoot the data input process.

Determine why you do not find the events you expect

When you add an input to your Splunk deployment, that input gets added relative to the app you are in. Some apps write input data to a specific index. If you cannot find data that you are certain is in your Splunk deployment, confirm that you are looking at the right index. See Retrieve events from indexes in the Search Manual. You might want to add indexes to the list of default indexes for the role you are using.

  • For more information about roles, refer to the topic about roles in the Securing Splunk Enterprise manual.
  • For more information about troubleshooting data input issues, read the rest of this topic or see I can't find my data! in the Troubleshooting Manual.

Note: If you have Splunk Enterprise and add inputs by editing inputs.conf, the inputs might not be recognized immediately. Splunk Enterprise looks for inputs every 24 hours, starting from the time it was last restarted, so if you add a new stanza to monitor a directory or file, it could take up to 24 hours for Splunk Enterprise to start indexing the contents of that directory or file. To ensure that your input is immediately recognized and indexed, add the input through Splunk Web or the CLI, or restart Splunk services after making edits to inputs.conf.

Troubleshoot your tailed files

You can use the FileStatus Representational State Transfer (REST) endpoint to get the status of your tailed files. For example: 

curl https://serverhost:8089/services/admin/inputstatus/TailingProcessor:FileStatus

You can also monitor the fishbucket, a subdirectory used to keep track of how much of a file's contents has been indexed. In Splunk Enterprise deployments, the fishbucket resides at $SPLUNK_DB/fishbucket/splunk_private_db. In Splunk Cloud deployments you do not have physical access to this subdirectory.

To monitor the fishbucket, use the REST endpoint. Review the REST API Reference manual for additional information.

Troubleshoot monitor inputs

For a variety of information on dealing with monitor input issues, read "Troubleshooting Monitor Inputs" in the Community Wiki.

Can't find forwarded data?

Confirm that the forwarder functions properly and is visible to the indexer. You can use the Distributed Management Console (DMC) to troubleshoot Splunk topologies and get to the root of any forwarder issues. Read Monitoring Splunk Enterprise for details.

Last modified on 08 January, 2021
Use persistent queues to help prevent data loss   Resolve data quality issues

This documentation applies to the following versions of Splunk® Enterprise: 7.0.0, 7.0.1, 7.0.2, 7.0.3, 7.0.4, 7.0.5, 7.0.6, 7.0.7, 7.0.8, 7.0.9, 7.0.10, 7.0.11, 7.0.13, 7.1.0, 7.1.1, 7.1.2, 7.1.3, 7.1.4, 7.1.5, 7.1.6, 7.1.7, 7.1.8, 7.1.9, 7.1.10, 7.2.0, 7.2.1, 7.2.2, 7.2.3, 7.2.4, 7.2.5, 7.2.6, 7.2.7, 7.2.8, 7.2.9, 7.2.10, 7.3.0, 7.3.1, 7.3.2, 7.3.3, 7.3.4, 7.3.5, 7.3.6, 8.0.0, 8.0.1, 8.0.2, 8.0.3, 8.0.4, 8.0.5

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