Splunk® Enterprise

Troubleshooting Manual

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Splunk Enterprise version 7.3 is no longer supported as of October 22, 2021. See the Splunk Software Support Policy for details. For information about upgrading to a supported version, see How to upgrade Splunk Enterprise.
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SuSE Linux search error

Users running Splunk software on a SuSE server might see the following error message when executing a search:

Unable to get a properly formatted response from the server; canceling the current search

Alternatively, the dashboard might not display properly.

To resolve this issue:

1. Open the /etc/mime.types file for editing.

2. Delete (or comment out) these two lines:

text/x-xsl xsl
text/x-xslt xslt xsl

3. Change the line with text/xml xml to text/xml xml xsl.

4. With these changes in place, restart the Splunk platform and clear your browser cache.

Note: If you are using a proxy, you need to flush that as well.

Last modified on 27 October, 2016
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This documentation applies to the following versions of Splunk® Enterprise: 7.0.0, 7.0.1, 7.0.2, 7.0.3, 7.0.4, 7.0.5, 7.0.6, 7.0.7, 7.0.8, 7.0.9, 7.0.10, 7.0.11, 7.0.13, 7.1.0, 7.1.1, 7.1.2, 7.1.3, 7.1.4, 7.1.5, 7.1.6, 7.1.7, 7.1.8, 7.1.9, 7.1.10, 7.2.0, 7.2.1, 7.2.2, 7.2.3, 7.2.4, 7.2.5, 7.2.6, 7.2.7, 7.2.8, 7.2.9, 7.2.10, 7.3.0, 7.3.1, 7.3.2, 7.3.3, 7.3.4, 7.3.5, 7.3.6, 7.3.7, 7.3.8, 7.3.9, 8.0.0, 8.0.1, 8.0.2, 8.0.3, 8.0.4, 8.0.5, 8.0.6, 8.0.7, 8.0.8, 8.0.9, 8.0.10, 8.1.0, 8.1.1, 8.1.2, 8.1.3, 8.1.4, 8.1.5, 8.1.6, 8.1.7, 8.1.8, 8.1.9, 8.1.10, 8.1.11, 8.1.12, 8.1.13, 8.1.14, 8.2.0, 8.2.1, 8.2.2, 8.2.3, 8.2.4, 8.2.5, 8.2.6, 8.2.7, 8.2.8, 8.2.9, 8.2.10, 8.2.11, 8.2.12, 9.0.0, 9.0.1, 9.0.2, 9.0.3, 9.0.4, 9.0.5, 9.0.6, 9.0.7, 9.0.8, 9.1.0, 9.1.1, 9.1.2, 9.1.3, 9.2.0


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