Splunk® Enterprise

Securing the Splunk Platform

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Unlock a user password

If your user locks themselves out of their account or forgets their password, you can unlock their account.

To change a user password, see Change a password.

Unlock a user account in Splunk Web

If a user or admin is locked out an admin can:

  • Wait for the lockout period to expire (not recommended for lengthy lockout periods.)
  • Manually reset the user that has locked the peer.

1. In Splunk Web click Settings > Access Control > Users.

2. In the Users page, check the Status column to locate the user that is locked.

3. In the Action column for that user, click Unlock.

Unlock a user from the command line

A Splunk user with privilege to write to disk on a Splunk instance can execute this command.

In the command line, type the following CLI command:

splunk edit user <locked username> -locked-out false -auth admin:<yourpassword>

About unlocking users in distributed environments

If a user on a search head cluster is locked out, they are locked out on a single member of the cluster. Results from other search heads will not show the user as locked out.

If a user or admin is locked out, an admin can:

  • Wait for the user's lockout period to expire
  • Unlock the user, using the instructions on this page.
Last modified on 15 June, 2018
Password best practices for users
Change a password

This documentation applies to the following versions of Splunk® Enterprise: 7.1.0, 7.1.1, 7.1.2, 7.1.3, 7.1.4, 7.1.5, 7.1.6, 7.1.7, 7.1.8, 7.1.9, 7.1.10, 7.2.0, 7.2.1, 7.2.2, 7.2.3, 7.2.4, 7.2.5, 7.2.6, 7.2.7, 7.2.8, 7.2.9, 7.2.10, 7.3.0, 7.3.1, 7.3.2, 7.3.3, 7.3.4, 7.3.5, 7.3.6, 7.3.7, 7.3.8, 8.0.0, 8.0.1, 8.0.2, 8.0.3, 8.0.4, 8.0.5, 8.0.6, 8.0.7, 8.1.0

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