Splunk® Enterprise

Troubleshooting Manual

Splunk Enterprise version 9.0 will no longer be supported as of June 14, 2024. See the Splunk Software Support Policy for details. For information about upgrading to a supported version, see How to upgrade Splunk Enterprise.

Garbled events

Symptom

Events in Splunk look strange or display as foreign characters or files.

Explanation

Many files are human readable that are not in a properly encoded format. Many applications will auto-trim text or special characters including nulls, so it is important to know what is included in the log file, not just what the application displays.

Solution

To correct this, set the charset in props.conf for this input to the appropriate character set (using the CHARSET attribute).

If you don't know the encoding of your source file, and have access to a *nix machine, you can use the "file" command:

file sample.log
sample.log: UTF-8 Unicode English text

In this example, the encoding is UTF-8. Note, though, that Splunk accepts many other encodings. Find a list of supported character sets, and instructions on specifying a charset, in "Configure character set encoding" in the Getting Data In Manual.

Last modified on 21 June, 2013
Event indexing delay   Binary file error

This documentation applies to the following versions of Splunk® Enterprise: 7.0.0, 7.0.1, 7.0.2, 7.0.3, 7.0.4, 7.0.5, 7.0.6, 7.0.7, 7.0.8, 7.0.9, 7.0.10, 7.0.11, 7.0.13, 7.1.0, 7.1.1, 7.1.2, 7.1.3, 7.1.4, 7.1.5, 7.1.6, 7.1.7, 7.1.8, 7.1.9, 7.1.10, 7.2.0, 7.2.1, 7.2.2, 7.2.3, 7.2.4, 7.2.5, 7.2.6, 7.2.7, 7.2.8, 7.2.9, 7.2.10, 7.3.0, 7.3.1, 7.3.2, 7.3.3, 7.3.4, 7.3.5, 7.3.6, 7.3.7, 7.3.8, 7.3.9, 8.0.0, 8.0.1, 8.0.2, 8.0.3, 8.0.4, 8.0.5, 8.0.6, 8.0.7, 8.0.8, 8.0.9, 8.0.10, 8.1.0, 8.1.1, 8.1.2, 8.1.3, 8.1.4, 8.1.5, 8.1.6, 8.1.7, 8.1.8, 8.1.9, 8.1.10, 8.1.11, 8.1.12, 8.1.13, 8.1.14, 8.2.0, 8.2.1, 8.2.2, 8.2.3, 8.2.4, 8.2.5, 8.2.6, 8.2.7, 8.2.8, 8.2.9, 8.2.10, 8.2.11, 8.2.12, 9.0.0, 9.0.1, 9.0.2, 9.0.3, 9.0.4, 9.0.5, 9.0.6, 9.0.7, 9.0.8, 9.0.9, 9.0.10, 9.1.0, 9.1.1, 9.1.2, 9.1.3, 9.1.4, 9.1.5, 9.1.6, 9.2.0, 9.2.1, 9.2.2, 9.2.3, 9.3.0, 9.3.1


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