Splunk® Enterprise

Troubleshooting Manual

Splunk Enterprise version 9.0 will no longer be supported as of June 14, 2024. See the Splunk Software Support Policy for details. For information about upgrading to a supported version, see How to upgrade Splunk Enterprise.

SuSE Linux search error

Users running Splunk software on a SuSE server might see the following error message when executing a search:

Unable to get a properly formatted response from the server; canceling the current search

Alternatively, the dashboard might not display properly.

To resolve this issue:

1. Open the /etc/mime.types file for editing.

2. Delete (or comment out) these two lines:

text/x-xsl xsl
text/x-xslt xslt xsl

3. Change the line with text/xml xml to text/xml xml xsl.

4. With these changes in place, restart the Splunk platform and clear your browser cache.

Note: If you are using a proxy, you need to flush that as well.

Last modified on 27 October, 2016
Intermittent authentication timeouts on search peers   Identify and triage indexing performance problems

This documentation applies to the following versions of Splunk® Enterprise: 7.0.0, 7.0.1, 7.0.2, 7.0.3, 7.0.4, 7.0.5, 7.0.6, 7.0.7, 7.0.8, 7.0.9, 7.0.10, 7.0.11, 7.0.13, 7.1.0, 7.1.1, 7.1.2, 7.1.3, 7.1.4, 7.1.5, 7.1.6, 7.1.7, 7.1.8, 7.1.9, 7.1.10, 7.2.0, 7.2.1, 7.2.2, 7.2.3, 7.2.4, 7.2.5, 7.2.6, 7.2.7, 7.2.8, 7.2.9, 7.2.10, 7.3.0, 7.3.1, 7.3.2, 7.3.3, 7.3.4, 7.3.5, 7.3.6, 7.3.7, 7.3.8, 7.3.9, 8.0.0, 8.0.1, 8.0.2, 8.0.3, 8.0.4, 8.0.5, 8.0.6, 8.0.7, 8.0.8, 8.0.9, 8.0.10, 8.1.0, 8.1.1, 8.1.2, 8.1.3, 8.1.4, 8.1.5, 8.1.6, 8.1.7, 8.1.8, 8.1.9, 8.1.10, 8.1.11, 8.1.12, 8.1.13, 8.1.14, 8.2.0, 8.2.1, 8.2.2, 8.2.3, 8.2.4, 8.2.5, 8.2.6, 8.2.7, 8.2.8, 8.2.9, 8.2.10, 8.2.11, 8.2.12, 9.0.0, 9.0.1, 9.0.2, 9.0.3, 9.0.4, 9.0.5, 9.0.6, 9.0.7, 9.0.8, 9.0.9, 9.0.10, 9.1.0, 9.1.1, 9.1.2, 9.1.3, 9.1.4, 9.1.5, 9.1.6, 9.1.7, 9.2.0, 9.2.1, 9.2.2, 9.2.3, 9.2.4, 9.3.0, 9.3.1, 9.3.2, 9.4.0


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